Tech Support Specialist - SURPRISE, AZ
 Lincare Holdings | |
 United States, Arizona, Surprise | |
 Sep 20, 2024 | |
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The AAC Tech Support Specialist provides clients technical support via phone, video, email and in-house. Documents support interactions, including interaction details and resolutions. Tests and provides feedback on related software and technologies.
JOB FUNCTIONS: * Provides clients technical support via phone, video, email and in-house. * Troubleshoots to help clients who have issues with their devices. * Helps to prepare equipment and accessories for speech-generating devices prior to shipment. * Reviews and tests a variety of new and existing communication software programs to provide feedback and training to internal and external customers. * Performs other duties as assigned * Complies with all policies and standards *This is a part time entry level IT position, working 20-30 hours per week* | |