HBC Traffic Coordinator

WHAT THIS ROLE IS AND HOW YOU'LL CONTRIBUTE:

Hallmark Business Connections (HBC), a subsidiary of Hallmark Cards, is focused on helping businesses build and strengthen relationships with their customers and employees. We work with many top-name brands to develop and deliver custom Hallmark programs, and we serve businesses of all sizes through our suite of eCommerce software and storefronts. We extend Hallmark's vision to make a genuine difference in every life, every day into business relationships.

We're seeking a Traffic Coordinator who thrives in fast-paced environments that demand creativity, flexibility, organization, and collaboration.

The HBC traffic coordinator role is responsible for helping execute Hallmark Business Connections (HBC) product and marketing Creative services through dynamic project scheduling, task completion tracking, talent capacity coordination, demand forecasting, and other traffic duties as assigned. This role connects daily with HBC Creative along with other HBC Sales, Marketing, and Operations teams to assure that projects are progressing as needed in a timely manner to support program dates via delivery of high-quality product images and editorial, print production files, digital assets, product upload spreadsheets, and related components. This position assures the development of schedules that reflect the correct processes and steps required per project type by each team member.

• Understands, develops and communicates holistic planning and forecasting using internal and external Creative resources.
• Responsible for using Creative resource software to intake projects, allocate resources, assign and track task completion, and for pulling reports to aid leadership in managing HBC Creative studio operations.
• Keeps current on resource talent pool workload to aid in providing capacity management and recommendations.
• Ensures resources are tracking and reporting data to enable accurate reporting and analysis.
• Partners with Creative Director(s) and cross-functional team leaders to define milestones and key dates for on-time execution.
• Oversees workflow management tool / Freelance Management System (as it evolves).
• Proactively identifies opportunities for trade-offs or reprioritization.
• Develops detailed creative process schedules with key dates and milestones for the steps/tasks within the work process in direct alignment with milestones as provided by the HBC Client and Marketings teams.
• Monitors, triages, and expedites to key dates within the work process.
• Proactively identifies issues, resolves roadblocks, and communicates watchouts.
• Flags and helps resolve roadblocks.

BASIC QUALIFICATIONS

The following is required to be considered for this role:

• 2+ years project coordination experience
• Experience working in Microsoft Excel

PREFERRED QUALIFICATIONS

Your resume and application will stand out if you have:

• 2+ years' experience trafficking creative talent and tasks by project to meet deadlines in a fast-paced studio.
• Highly proficient in Microsoft Excel.
• Knowledge of creative resource planning software like Workamajig.
• Knowledge of Hallmark resources and contacts.

Now's your chance to join our team-just follow the instructions below to apply.

APPLICATION INSTRUCTIONS:

You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

HALLMARK - WHEN YOU CARE ENOUGH YOU CAN CHANGE THE WORLD

Come join us. You'll add value to one of the world's most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the value and relevance of Diversity and Inclusion to every brand, product and person we touch. Our overarching enterprise D&I Framework and plans demonstrate our belief and value in having a diverse and inclusive workforce.

Hallmark Business Connections' plays a critical role in bringing consumer insights to life in the business world. We help businesses build relationships with their customers, clients, and employees. And we pride ourselves on understanding the relationship and communication nuances that keep these connections relevant. We've established a culture of rolling up our sleeves to get the work done through collaboration, innovation, and some entrepreneurial grit. Our products are sold on our own eCommerce store as well as on Amazon. We also develop custom greeting card programs in collaboration with Fortune 500 brands. The business-appropriate products we create help make a difference in a world that could use a little more caring.

At Hallmark Business Connections, we're a small, innovative, tight-knit team and we strive to cultivate a culture where personal and professional growth are the cornerstones of talent enrichment and retention. Pursuing internal opportunities is a great way to leverage your experience while reaching higher or branching into a new area.

For purposes of compliance with certain federal regulatory and contractual requirements, Hallmark Business Connections requires that each person who has been offered a position with Hallmark Business Connection submit to a pre-employment drug screening. The drug screening will be conducted in accordance with applicable laws.