Headquarters Office, 625 State Street, Schenectady, New York, United States of America * Rochester Office, 20 S. Clinton Ave, Rochester, New York, United States of America * Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America * Virtual
Req #2196
Friday, September 20, 2024
At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for an Intake Operations Associate to join #TeamMVP. If you have a passion for helping others, continuous learning, and have a great attention to detail this is the opportunity for you. What's in it for you:
- Growth opportunities to uplevel your career
- A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
- Competitive compensation and comprehensive benefits focused on well-being
- An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work For in New York
Qualifications you'll bring:
- A high school diploma
- Two years' experience in health insurance, medical, or healthcare field
- One year customer service experience
- The availability to work full-time, 3 days during the week with every other weekend required, virtually within NYS.
- Knowledge of Microsoft Outlook and Word
- Intermediate computer/keyboarding skills
- Curiosity to foster innovation and pave the way for growth
- Humility to play as a team
- Commitment to being the difference for our customers in every interaction
Your key responsibilities:
- Handle service requests and correspondences from providers, facilities, enrollees, or their representatives via phone, fax, email, and postal mail.
- Review and interpret authorization requirements based on MVP contracts, riders, resources, policies, and procedures.
- Create authorization cases for service requests requiring authorization.
- Make outgoing faxes and/or calls to providers with determinations or to request additional information.
- Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.
Where you'll be: Virtual within New York State Pay Transparency
At MVP, we are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
Affirmative Action
MVP is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com.
Job Family
Medical Management/Clinical
Pay Type
Hourly
Min Hiring Rate
$20.00
Max Hiring Rate
$23.00
- Headquarters Office, 625 State Street, Schenectady, New York, United States of America
- Rochester Office, 20 S. Clinton Ave, Rochester, New York, United States of America
- Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America
- Virtual
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MVP Health Care
Sep 20, 2024