Senior Employee & Labor Relations Advisor

• Be part of a world-class organization dedicated to advancing treatments for pediatric catastrophic diseases.
• Work in a collaborative, mission-driven environment where your contributions will make a meaningful impact on both the institution and its employees.
• Access opportunities for professional growth and career advancement, including continuous learning and development programs.

• Complex Investigations:Conduct and resolve highly sensitive, confidential investigations by partnering with key stakeholders to ensure equitable resolutions.
• Unemployment Compensation Claims:Monitor and process unemployment compensation claims, representing St. Jude before the Tennessee Department of Unemployment Security. Maintain comprehensive records and compile reports related to unemployment claims.
• Exit Interviews & Trend Analysis:Conduct exit interviews and provide data-driven reports to management, highlighting trends and areas of concern, while recommending corrective actions.
• Labor Contract Negotiation & Grievances:Collaborate with the Director to interpret, administer, and negotiate labor contracts. Assist in preparing for union grievance meetings and contract negotiations with bargaining units.
• Performance Improvement Plans (PIP):Assist in developing and monitoring PIPs, reviewing processes and documentation to enhance job performance and ensure compliance with institutional standards.
• Employee Assistance Program (EAP):Promote the utilization of the EAP, and support employees and managers through return-to-work programs and other initiatives to ensure successful reintegration.
• Policy and Training:Review HR policies, the employee handbook, and union contracts regularly, recommending necessary updates. Assist in designing and delivering training on employee relations topics, such as workplace harassment, internet usage, workplace violence, and labor laws (e.g., ADA).
• Professional Development:Stay current on HR and employment laws, trends, and best practices. Build relationships within the HR and healthcare communities and engage in continuous skill and career development through committees, teams, and projects.

• Emotional Intelligence:A high level of emotional intelligence to manage sensitive situations with professionalism, empathy, and discretion. You must possess the ability to resolve conflicts creatively and within policy.
• Analytical Skills:The ability to conduct fair, detailed investigations and communicate complex data in a way that helps to drive decision-making.
• Professional Demeanor:A proactive, engaging attitude, with a calm and even-keeled approach to handling stressful situations and ambiguous scenarios.
• Labor Relations Expertise:A solid understanding of labor contracts, grievance procedures, and performance improvement methodologies, along with the ability to apply best practices to resolve employee and labor-related issues.

Minimum Education:

• Bachelor's Degree required.

Minimum Experience:

• 4+ years of experience in an employee relations or similar role handling employee relations activities.
• Some experience researching complex human resources-related issues and implementing courses of action.
• Experience supporting audits, surveys, and performing complex reporting and analyses; Work Day experience, preferred.
• Strong experience with Microsoft Office Suite (e.g., Outlook, Word, PowerPoint, Excel) including Google Sheets Slides, preferred.
• Proven performance in earlier roles.

Licensure, Registration and/or Certification:

• SHRM-CP or Professional in Human Resources (PHR) OR Employee Relations Investigations Certification, preferred.

Compensation

Explore our exceptional benefits!

Diversity, Equity and Inclusion

St. Jude Children's Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world-regardless of race, religion or a family's ability to pay. Learn more about our history and commitment.

Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital's roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.