IS Technical Writer I

BlueCross BlueShield of South Carolina
life insurance, paid time off, paid holidays, tuition assistance, 401(k)
United States, South Carolina, Columbia
Sep 21, 2024
Summary Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Position Purpose Create and maintain documentation for systems, programming, operations, testing, project management, RFPs, and/or RFIs. Translate technical and/or complicated information into clear, concise documents appropriate for various target audiences. Description What You'll Do: Reviews, critiques, and edits documentation including design documents, RFP/RFI responses, programmer notes, and/or system overviews. Ensures final product is professional in appearance and meets all internal and external requirements. Maintains a current internal documentation library or repository. Builds processes for ensuring published documentation is kept current. Maintains 'best practices' documentation for internal and external use. Maintains presentations of corporate's information commonly requested in RFPs and RFIs. Interviews subject matter experts and technical staff to collect information, prepare written text, and coordinate layout and material organization. Work Environment: Typical office environment. Required Education: Bachelor's in a job-related field OR 4 years job related work experience OR Associate's and 2 years job related work experience Required Work Experience: 1-year technical writing experience; includes technical document development design experience. Required Skills and Abilities: Broad knowledge of documentation security processes and of version control management processes. Excellent writing and editing skills. Ability to work effectively on several projects simultaneously, independently and with groups. Ability to communicate effectively with all levels of the organization, including: management, highly-skilled technical staff, and non-technical personnel. Required Software and Other Tools: PC, printer, copier, phone, shredder, calculator, and fax. Strong knowledge of Microsoft office products, adobe products, and Visio. *We Prefer* You to Have: 1 year-technical writing experience in an I/T environment. Technical understanding of the in-place systems to facilitate development of initial and on-going user and technical manuals. Broad understanding of corporate products and processes. What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. Our comprehensive benefits package includes: Subsidized health plans, dental and vision coverage 401K retirement savings plan with company match Life Insurance Paid Time Off (PTO) Nine paid holidays On-site cafeterias and fitness centers in major locations Wellness program and healthy lifestyle premium discount Tuition assistance Service recognition Employee Assistance Discounts to movies, theaters, zoos, theme parks and more What to Expect Next:** After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications.This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Some states have required notifications. Here's more information. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.