Director First Line Risk Management - Loan Operations (Remote)

This is a remote role that may be hired in several markets across the United States.

This position is a director responsible and accountable for oversight and management of Business Unit (BU) risk activities, in adherence with the Company's Risk Appetite and Corporate Strategy. This role will lead a team responsible for supporting business units aligned within the Enterprise Operations division. Leader will ensure team serves as an effective communication channel between the second line (Chief Risk Office), regulators, and FCB business units. Participate in strategy discussions and provide input to promote an environment of risk awareness and risk ownership across the organization. Develop and implement collaborative partnerships with senior management across lines of business, internal departments, second line program leaders, peer First Line Risk Management (FRM) leadership, and other stakeholders to enhance BU risk management capabilities. Manages the recruitment, training, and development process for staff. This position is part of the Enterprise Technology & Operations First Line Risk Management organization and will manage a team of business advisory first line risk management professionals.

• Execute second line risk program requirements including, but not limited to, RCSA, control assurance, issue management, third party risk management, model risk management, etc.
• Provide risk guidance and advice to further strengthen and enhance control environment including the identification, documentation and substantiation of key processes, risks, and controls. Perform process observations and ensure the alignment of RCSAs.
• Develop and monitor key risk indicators; identify opportunities for mitigation.
• Create, distribute, review and challenge risk reporting for Enterprise Operations senior leadership.
• Advise and provide guidance on risk activities and assessments including strategic initiatives, integrations, regulatory commitments, and large-scale technology transformations.
• Identify and escalate risks, monitor issues, and engage with business in creation of mitigation plans. Develop and implement issue governance routines with business leadership.
• Develop control assurance test plans and coordinate process walkthroughs for SOX and first line controls.
• Partner with second and third line in testing, audits, and exams.
• Enhance policy and regulatory change management processes to aid business in building actionable implementation plans.
  
  
• Risk Strategic Activities - Works with senior management to create risk management strategies ensuring key risks are appropriately managed and are aligned. Provides BU risk considerations for business/strategic plans. Effectively challenges risk programs outputs, ensuring bank and regulatory alignment. Manages and recommends enhancements to internal controls, ensuring control testing is in place and results are in line with the Control Standards.
• Risk Oversight - Develops BU Risk Reports that provide comprehensive view of risks that impact the BU and reviews risk and control performance to ensure clarity. Identifies and summarizes Top and Emerging trends in BU Risk Management, making recommendations to address impact. Manages the tracking and reporting of key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF). Oversees and ensures that established BU Risk Limits are appropriately incorporated into core processes and are aligned with the Bank's risk appetite.
• Risk Governance - Supports BU participation in relevant risk governance group meetings utilizing advanced understanding of the BU operations, risks, controls and related laws and regulatory guidance. Provides feedback and collaborates on relevant governance documents to support BU activities and manage risk. Drives the implementation of program policies, standards, and procedures. Ensures timely communication around current and emerging issues and regulatory requirements.
• Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to team policies, procedures, and efficiencies to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Participates in mandatory risk training and educates BU personnel on key risk programs and topics. Develops and manages short- and long- term staffing needs.

Bachelor's Degree and 10 years of experience in Enterprise Risk or Operational Risk, Audit, or Compliance OR High School Diploma or GED and 14 years of experience in Enterprise Risk or Operational Risk, Audit, or Compliance

Preferred Education: Advanced Degree

Preferred Area of Experience: Financial Services, Project Management or Consulting (internal or external)

Preferred Qualifications:

• Compliance certifications and/or knowledge of regulations to include, not limited to, Reg E, Reg CC, Reg D, Reg Z, ECOA, FCRA, UDAAP, BSA/AML, etc.
• Business functional knowledge and/or leadership of Enterprise Operations functions to include Loan Operations operational processes (onboarding, servicing, disbursements, closing) supporting various lending products and customer segments (consumer, business, commercial).
• Knowledge of Large Financial Institution risk programs, practices, and control frameworks.
• Knowledge of various banking and government regulatory requirements, guidance, and processes.
• Solid problem-solving skills with ability to collaborate and influence associates, senior management, and various committees.
• Proven experience of leading numerous risk deliverables and/or projects concurrently.
• Ability to lead varying levels of leadership horizontally and vertically in large scale deliverables and integrations.
• Knowledge of operational and enterprise risk management including identification, assessment, and escalation of risk issues.
• Ability to track and coordinate large, complex processes.
• PC Skills including Microsoft Office Products (Visio, Teams, Word, Excel, and PowerPoint)

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

This job posting has been extended until 11/16/2024.

If hired in North Carolina, the base pay for this position is generally between $145000 and $222333. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.

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