Performance Excellence Manager

Thomas Jefferson University & Jefferson Health

United States, New Jersey, Stratford

18 East Laurel Road (Show on map)

Sep 21, 2024

Under the general direction of the Director, Quality amp; Safety, the Quality amp; Safety Program Manager will originate, facilitate, amp; expedite improvement efforts and/or education targeted at quality, safety, hro initiatives and process improvement activities consistent with departmental/organizational goals and objectives.

Essential Functions

Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

Utilizes and Supports the implementation of the OnPoint Safety Management System (SMS) project management standards, processes, policies, methodologies and tools to: (40% of time)
- Conduct divisional reactive safety work (aca, dca, cRCA) and proactive risk assessments (ie FMECA, Hazop analysis)
- Facilitates processes and applies safety science principles to identify, review, investigate and analyze, and manage safety events and near misses/great catches.
- Oversee SMS related project communication strategies, including verbal and written materials.
- Develop and track SMS and related process improvement quality assurance, performance, and usage metrics and prepares printed and electronic reports for communication of the data as part of the project status reporting.
Champions (Lead/Support/provides consultation on) identified initiatives/projects critical to patient safety and quality improvement organizational goals to embed safety principles into clinical operations, facilitated by teams/work groups, assigning performance indicators, reviewing metrics and developing action plans using departmental tools to meet safety/quality system/process redesign and pay for performance goals. (15% of time)
Guides/coaches/mentors to enable others to begin to champion organizational projects. (15% of time)
- Utilizes project management, performance improvement, change management, change leadership knowledge, skills, and attitudes to drive improvement efforts in quality and safety.
Participate in hospital-wide committees to provide meaningful contributions on behalf of the Quality and Safety (10% of time)
Utilizes the hospital and/or department software systems and applications to input/retrieve/analyze data appropriate to the overall functioning of the organization. Regularly presents to share insights developed from data and information analysis. (10% of time)
Supports enterprise efforts that align with specific subject matter expertise (5% of time)
Performs other related duties as assigned. (5% of time)

Education:

Bachelor Degree

AND

Experience:

3-5+ yearsrsquo; experience in Quality, Safety, Process Improvement, or Project Management

Presented work at national conference

Minimum Certifications, Registration or License Requirements:

Green belt within 12-24 months of hire

CPHQ or Masterrsquo;s in Qamp;S degree within 12-24 months of hire

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jeffersonrsquo;s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow#39;s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educashy;tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.