Account Manager II (Field Sales/Top Account Specialist)

Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.

Job Summary

A Field / Technical Sales Representative is responsible for selling a wide range of products for Nordson EFD, throughout the designated region of PA, NJ, NY, DE, MD, VA, WV with specific focus on Top Customers and increasing our percentage of Top Products in the region. A portion of the candidate's time will be spent attending to various customer segments, within various markets, but specifically on our top focus market segments (Automotive, Life Sciences, Electronics, and Animal Health) through various sales methodologies. This position will be based out of a Field/Home office, ideally located near the center of the territory.

Essential Job Duties and Responsibilities

• Disproportionately servicing Nordson EFD Top Customers
• Increase share of Nordson EFD Top Products sold in the territory
• Increase share of Nordson EFD equipment sold in Focus Target Markets (Automotive, Life Sciences, Electronics, Animal Health)
• Owns the region, understanding the construct and nuances of the region and developing action plans and strategies to grow that region beyond expected economic growth
• Responds to technical and commercial inquiries from customers and prospects in a prompt manner, addressing any customer troubleshooting or training assistance, requests for quotations, equipment recommendations and demonstrations
• Proactively contacts customers in the sales region, supporting past supply of Nordson EFD product and developing new opportunities within each customer location
• Reports on the region, including monthly forecasts, activities, key actions, key accounts and annual sales plans and key initiatives
• Utilizes all available sales tools, including CRM / C4C, sales presentations, demo equipment, Road Shows and Trade Shows.
• Works with diverse groups to ensure customer satisfaction, including Customer Service (CSG), Tech Services, Shipping/Logistics, Engineering, and more
• Works with Marketing to support lead generation, product growth, product strategies and pricing, trade shows, and more, including MarComm and Product Line Managers (PLM)
• Travels throughout assigned territory to meet with regular and prospective customers, focused on becoming each customer's manufacturing partner and fluid dispense expert
• Provides training assistance for new salespeople or new sales training manuals/protocol
• Understands all Nordson entities, their key products, and their key sales offerings. Works to ensure Nordson is successful, no matter how the sales credit is applied
• Other duties as assigned

Education and Experience Requirements

• Bachelor's Degree with superior sales skills
• At least 5 years of previous sales experience,
• In lieu of degree, equivalent experience & education may be considered
• B2B Sales experience preferred
• Enjoy building relationships and connecting with others
• Enjoys travel
• Proficient in all Microsoft Office applications

Skills and Abilities

• Comfortable with customer face to face interaction
• Electrical and Mechanical technical aptitude
• Strong technical and selling skills
• Goal orientated self starter

Working Conditions and Physical Demands

Office or Manufacturing environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

Estimated 50%