Project Manager III, 3rd Eye, Chattanooga

Environmental Solutions Group encompasses industry-leading brands - Heil Environmental, Marathon, Bayne, The Curotto-Can, 3rd Eye, Soft-Pak, and Parts Central - to create a premier, fully integrated equipment group serving the solid waste and recycling industry. Through extensive voice-of-customer outreach, in-house engineering and manufacturing capabilities, a wide-reaching service network, and proven industry expertise, Environmental Solutions Group is focused on solving customer problems through environmentally responsible products and providing world-class support. Our mission, "Improving Lives," drives us to make a significant difference, both in the marketplace and in the lives of our employees and their communities. For more information, visitwww.doveresg.com.

Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $8 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 65 years, our team of over 25,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available atdovercorporation.com.

Company: Environmental Solutions Group - 3rd Eye

Location: Chattanooga, TN

Reports to: Senior Manager, 3rd Eye Installations

Department: Sales and Marketing

COMPANY SUMMARY:

3rd Eye is disrupting the traditional Fleet Safety Video Monitoring and Telematics industries with leading high-quality media and reliable digital delivery. Our services are engineered for high availability, maximum reach, and cost savings for our customers. Fleet managers can watch live streams or review safety events instantly, from any device, to monitor their vehicle fleet. Our technology is the cornerstone of our industry, and our customers use it to improve their fleet safety, and operational and maintenance performance.

POSITION SUMMARY:

Project Manager III is a senior level position that is responsible for planning, budgeting, overseeing, documenting, and communicating all aspects of service and installation projects. These types of projects will include managing contractually obligated external organizations responsible for the successful installation of our products to our customer's specifications. These organizations include 3rd party contractors directly sourced from ESG (Environmental Solutions Group), original equipment manufacturers, sister company factory installers, internal installation teams, and dealer business partners. PM III also provides guidance to PM I's and II's to help facilitate their growth. This position relies on excellent verbal and electronic communication skills to coordinate activities, schedule resources, and identify and resolve project issues as they arise. This position will develop detailed timelines, activities, and tasks and hold team members accountable for performing the required responsibilities for on-target execution of projects. This position is responsible for reporting the project status to internal stakeholders and customers reliably. The successful candidate can internalize substantial amounts of data from multiple sources, handle and track multiple activities, often simultaneously, and summarize data points into succinct actionable items.

ESSENTIAL JOB FUNCTIONS INCLUDE:

• Successful management of the relationship with installation partner organizations, ensuring quality installation deliverables for our customers with an expected success target of 95%.
• Responsible for ensuring Installation Partner Organizations are trained and utilizing defined processes as per ESG standards.
• Managing Installation Partner Organization communications and ensuring resolution to concerns within 24-hours of escalation.
• Responsible for managing all aspects of service and installation projects, including budgeting, timing, and resource allocation.
• Communicates both verbally and electronically to internal stake holders and external customers the status, issues, resolutions, and activities of projects.
• Develops detailed timelines, resource requirements, equipment needs and schedules activities for the service and installation teams.
• Responsible for meeting forecast goals provided by sales.
• Responsible for providing information and analysis to 3rd Eye's Service and Installation department and developing and executing solutions as problems or issues arise.
• Responsible for activities of the Project Analyst to provide direction and guidance on the development of reports and metrics.
• Responsible for communicating daily metrics and status of all projects, as needed.
• Works with Installation team to gather information and updates on on-going projects.
• Hold team members accountable for performing the required responsibilities for on-target execution of projects.
• Develops and improves processes for the departments as needed to reduce variability and manage activities.
• Supports other departments in costing and pricing analysis as needed.
• Helps Finance and Accounting department with monthly financial closings as requested.
• Possess the ability to lead a team of project managers.
• Up to 25% travel is required for this role.

JOB SPECIFICATIONS:

• Bachelor's degree in information management, Information Systems, Business or Technical field or equivalent experience is required.

• Minimum 3-5 years' experience with project management. P.M.P. cert preferred.
• Waste industry experience is a plus.
• Previous experience with chassis and/or body manufacturers is a plus.
• Experience with Sales Force and Sales Force Field Service is a plus.
• Experience with JDE is a plus.
• Very Strong working knowledge of Excel, PowerPoint, and other MS Office applications required.
• Requires strong analytical abilities, as well as ability to effectively communicate with non-technical people.
• Strong control of work processes from beginning to end is necessary. The job demands fast, but carefully thought-out results.
• Must be able to handle multiple wide range tasks.
• Must be able to assimilate information from multiple sources and create actionable items.
• Must be able to effectively communicate with senior internal and external customers as well as end-users of related products and services.
• The candidate must also demonstrate the ability to work effectively in cross-functional teams.
• Must be a self-starter and exercise a substantial degree of judgment. Exacting standards, high quality work is of utmost importance. Decisions must be well thought out and analyzed.

DOVER COMPETENCIES:

Builds and Manages Collaborative Relationships

Customer Impact

Results Driven

KNOWLEDGE, SKILLS, AND ABILITIES:

Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities - with both internal and external customers - to be performed with a professional demeanor and that all participants are held accountable to this high standard.

Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well-organized reports in Microsoft Word, PowerPoint, and Excel. Listens to understand input, feedback, and concerns. Provides complete information in an open, honest, and straightforward manner. Responds promptly and positively to questions and requests.

Teamwork and Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others.

Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical and analytical abilities to ensure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value. Shares best practices with other employees across the business.

Accountability: Accepts responsibility and accessibility for strategic planning and the successful implementation of all projects, programs, and duties outlined in this job description. Advises supervisor of concerns, problems, and work progress promptly.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Job Function : Other; Sales