Clinical Care Coordinator (0.6 FTE) - Ryan White Positive Care Clinic

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

Through grant support, Positive Care Clinic and Addiction Medicine have recently launched a harm reduction program for persons who use drugs to reduce stigma in healthcare delivery and to reduce the risk of overdose and infectious complications of drug use. This position is a grant-funded position for 3 years, with opportunity for renewal and increased FTE as the program expands.

We are currently seeking a Clinical Coordinator to join our Ryan White Positive Care Clinic team (and Addiction Medicine Clinic team). This part-time role will primarily work day shift on-site on the Minneapolis downtown hospital campus. This is a new grant funded position from a Hennepin County contract that was executed on March 18th, 2024, and set to expire December 31st, 2025. The grant will support .06 FTE of a nurse coordinator position to work collaboratively to support a syringe exchange in both Positive Care and Addiction Medicine, with opportunity for increased FTE as the program expands

SUMMARY:
The Clinical Coordinator is responsible for facilitating and coordinating the care delivered to an assigned group of patients through multidisciplinary collaboration to ensure quality and cost effective outcomes are delivered ensuring appropriate use of resources in a patient-centered manner. Coordination involves assessment, planning, support, and evaluation of patient care and related outcomes. Activities to be performed are patient interviews, clinical resource management, referrals, lab coordination of care between Positive Care and Addiction medicine as well as the larger organization.

The Clinical Coordinator is an active contributor in the development of systems to improve the care coordination of assigned patient populations.

RESPONSIBILITIES:

• Provides Care Coordination for patients, physicians and care providers
  
  
  
  • Plan, implement and evaluate transition functions and activities for a caseload of patients with substance use disorders across the continuum care
  • Contribute to the development and implementation of individualized patient care plans that meet patient population goals/standards
  • Ensure implementation of the treatment plan including screening for infectious complications of drug use, referrals to substance use treatment facilities, infectious diseases, or community partners, and coordination of phlebotomy for screening labs to achieve clinical outcomes consistent with the needs and preferences of the patient
  
  
  
  
• Provide services to streamline plans of care, reduce hospital readmissions, ease the transition to long term services and supports, and interrupt patterns of frequent hospital emergency department use
• Facilitate implementation of best practice standards
• Maintain plan of care across continuum of care
• Responsible for a caseload of patients
• Actively track outcomes and participate in quality activities specific to patient population/departments served
• Be responsible for organization and documentation and tracking data and outcomes relevant to grant activities both in EPIC and in the kit distribution log in both clinical departments
• Assembly of harm reduction kits
• Provide information/education to healthcare providers to support changes for care delivery to patients and patient populations that meet quality, cost, and service goals
• Delegate tasks as appropriate to other members of the health care team
• Promote effective working relations and works effectively as part of a department/unit team inter and intra-departmentally to facilitate the department's/unit's ability to meet its goals and objectives
• Demonstrate respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment; approach all healthcare encounters in a nonjudgmental, open, destigmatized, patient-centered care manner
• Demonstrate understanding of diversity issues related to patient care
• Understand and meet the requirements of the Corporate Compliance Program; complies with the standards set by department policy, The Joint Commission and other regulatory agencies governing activities within the department 100% of the time

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).
• For a complete list of our benefits, please visit our career site on why you should work for us.