Patient Access Coordinator

Job Description:

Patient Access Coordinator

Full Time - Days

Job Description

The Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPPA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Pre-registration, registration, verifying Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility. Patient Access Coordinators may also be assigned Financial Counseling duties, Scheduling duties, Insurance Authorization duties, other duties as assigned.

Job Duties

• Registers patient in a timely and accurate manner, obtaining demographic and accurate insurance information.
• Pre-registers patients. Demonstrates ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department.
• Exhibits excellent customer service skills with patients, fellow employees, physicians, and office staff.
• Follows all policies and procedures consistently.
• Administer Financial Assistance, Deposit and Cash Reconciliation, Financial Clearance

Requirements

• High School/GED
• One-year previous experience.

Benefits

• Tuition Assistance reimbursement program
• Company paid Maternity and Paternity leave
• Bereavement Leave (includes pets)
• Paid Time Off available upon hire
• Employee Assistance Program
• Retirement plans with company match