Remote
Technical Operations Lead
Hitachi - Vantara | |
United States, New Jersey, Jersey City | |
Sep 26, 2024 | |
Location: Remote; Jersey City, New Jersey; Atlanta, Georgia; Orland, Florida; Triangle Park, North Carolina
Function: HV Services Requisition ID: 1029273 We're Hitachi Vantara, the data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure means that customers - from banks to theme parks - can focus on achieving the incredible with data. If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate, optimize, innovate - and wow their customers. Right now, we're laying the foundation for our next wave of growth. We're looking for people who love being part of a diverse, global team - and who get excited about making a real-world impact with data. The Team As a Technical Operations Manager, you will be based in the United States, reporting to the Global Delivery Manager and will be responsible for supporting day-to-day operations and execution, reviewing, and delivering managed services engagement and recommending process improvements. By collaborating closely with the offshore Operations Managers and customer leads, you'll evaluate and improve existing processes to achieve greater business results. The technical operations Manager is responsible for continuously monitoring all operational KPIs and take necessary proactive and reactive actions to ensure the success of the assigned managed services engagement and also act as the regional lead of Delivery Excellence program for Operations What You Will Be Doing:
Base Salary Range - $100K - $120K The expected pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Hitachi Vantara's bonus/variable/commission pay programs, where applicable, and are subject to the program's conditions and restrictions. #LI-JT1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. |