Credit & AR Supervisor

We value passion, energy, and enthusiasm to ignite transformation in our industry.
Start your career journey with ChemPoint! Be part of our team that is transforming the chemical, ingredient, and industrial finished products industry.

The core function of the Credit & AR Supervisor is to supervise the entire process of collection and application of payments from ChemPoint customers for both North America and Europe. This role is expected to lead operational improvement initiatives, partner with Sales to address credit concerns, mentor and develop team members, ensure customer satisfaction, as well as work cross-functionally to drive best practices that deliver financial results.

WHAT YOULL DO:

• Provide management for team of Credit & AR specialists including coaching, goal setting, performance management, and career development
• Review performance of the team based on working capital, DSO, bad debt and order service level metrics
• Act as point of escalation on credit issues
• Ensure timely collection of payments as well as audits delinquent accounts considered to be noncollectable; ensures maximum efforts have been taken before assigning bad credit status to account
• Enforce processes established for write-off and submission of outstanding balances
• Find opportunities for operational improvements in AR/Credit to increase efficiency
• Create quarterly and annual bad debt memo. Calculates and reviews annual rate validation
• Review and analyze Days Sales Outstanding (DSO), ordering trends, daily sales orders and AR balances for reporting purposes.
• Ensure daily AR & Credit tasks are completed daily & acts as a backup for the Credit/AR Team
• Responsible for monthly reporting, journal entries, accrual and reconciliation tasks and other monthly closing duties
• Provide work direction and may help to resolve work related issues for A/R & Credit Specialist
• Assess customer risk through financial analysis; establish appropriate Credit Lines and escalate appropriate visibility when necessary
• Engage in escalated customer contact and does so by phone, email or fax to establish positive customer relationships and coordinate resolution of system misalignments.
• Act as Credit/AR liaison to the Technology team by facilitating User Story development and UAT testing to improve existing workflows
• Review terms extension requests and provides cost of capital calculation to Sr. Finance Manager for review.
• Develop and maintain Credit & AR process documentation, as well as coaching to best practices.

WHAT YOULL NEED:

• Bachelor's degree from a fully accredited four-year institution is required, concentration in business administration, accounting, or finance is preferred; Master's degree is preferred.
• 5 years' experience in credit, finance or similar field
• Business-to-Business (B2B) collection experience
• Knowledge and experience working with MS Office Suite, with strong Excel skills
• Excellent written and verbal communication
• Experience with negotiation desired
• Proven understanding of policies and best practices regarding Contract law and Bankruptcy laws

WHERE YOULL WORK:

• Bellevue, WA. Hybrid role.

PAY & BENEFITS:

The salary range is USD 75,200 - USD 112,800. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's proven experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay. Available employee benefits include health, vision, and dental. We also provide 401k matching for retirement and paid time off.

We are ChemPoint.We are fanatical about every customer and supplier interaction and dedicated to reaching customers and delivering actionable insights to enable producer success. We're the leader in the marketing, sales, and distribution of specialty and fine chemicals.ChemPoint represents over 70 suppliers and 220 product lines in North America, Latin America, the Middle East, and Africa.

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees' physical, emotional, and financial wellbeing.

ChemPoint supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!

We are committed to a diverse workforce and a culture of inclusion.Together, we are building a culture that acknowledges and respects the unique experiences, perspectives, and expertise of every employee. Through our dedicated Employee Resource Networks, we provide the development and growth opportunities to empower us to redefine our industry while making a difference in our communities.

ChemPoint is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

ChemPoint does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with ChemPoint prior to submitting any information relating to a potential candidate. All searches must be initiated by ChemPoint's Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. No placement fees will be paid to any firm unless the aforementioned conditions have been met. Contacting our hiring managers directly is prohibited.