Digital Learning Program Coordinator

About The Kennedy Center

"I am certain that after the dust of centuries has passed over our cities, we, too, willbe remembered not for victories or defeats in battle or in politics, but for ourcontribution to the human spirit."- President John F. Kennedy

The Kennedy Center is the nation's cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.

At the Kennedy Center, we strive to foster belonging and empowerment at work.We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community.The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Mission Statement:As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.

Why Join Us

We offer a comprehensive range of benefits to all full-time employeesincluding:

• Staff offers for discount tickets
• Retirement plan with organization matching (after 1 year of employment)
• Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)
• Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)
• Annual Leave, Sick Leave, and Personal Days available immediately upon hire
• 11 paid holidays per year
• Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA
• Flexible work arrangements
• We like to have fun! Check out theKennedy Center National Dance Day 2024staff video!

Job Description

The Program Coordinator's role is to provide administrative, project, logistical, and production support for the Digital Learning department within the Kennedy Center's Education Division.

The Coordinator's key functions are to provide support to workflow, production, and publishing systems and staff, contributing to the development of new and revised digital content (including video), as well as optimizing systems, leveraging project management and communication tools and platforms.

Key Responsibilities

• General Administration - Provides comprehensive administrative support to Digital Learning staff, including general office management, reporting to the Director of Digital Learning; organizes and maintains documentation for all projects; orders supplies, equipment; maintains inventory of all equipment and licenses.
• Finance and Business Relationships - Manages relationships with writing, editing, illustration, animation, video, and audio production contractors; prepares and processes contracts, purchase orders, payment requests, and other financial materials; assists with preparation of budget and all budget reprojections; maintains general finance administration and records with guidance from Director.
• Content Production - Engages in basic content and media production (e.g., web content writing editing/revising, copyright permission research and acquisition, video/audio/photo editing, captioning, secures translation services as needed).
• Website Maintenance - Publishes website updates, maintains documentation of all content updates and communicates revisions to staff.
• Documentation and Reporting - Tracks digital resource metrics and analytics against key performance indicators and priorities as defined by team and Division; assists with all annual and interim analytics reports.
• Event Management - Assumes primary responsibility for scheduling of media production meetings and jobs as needed, secures shoot venues, catering, transportation, and lodging services - liaises with production staff and talent including providing on-site production assistance.
• Staffing - Assists in the hiring, training, and supervision of the Digital Learning interns and contractors. Provides support for artists and volunteers at all production events; ensures the smooth execution of the event and troubleshoots issues as they arise.
• Social Media and Communication - Engages in Kennedy Center Education social media implementation in conjunction with KC social media team; assists with writing and publishing of e-blasts; responds to user feedback (e.g., social channels, YouTube, general Digital Learning contact email).
• Other duties as assigned.

Key Qualifications

• College degree (or equivalent experience) in either the performing arts, arts education, education, media development, or educational technology is preferred.
• Minimum 2 years knowledge and experience in an educational, interactive media production, nonprofit arts, or other professional setting.
• Must be able to accurately estimate the time and effort needed to perform a task and be able to meet deadlines with excellent problem-identification and reporting skills.
• Must demonstrate capacity to multitask and prioritize heavy workload under team and time pressures. Must be extremely organized and be capable of tracking issues on multiple projects simultaneously.
• Must have a track record of strong professional, technical, and creative writing ability; must be detail-oriented and have meticulous proofreading skills.
• Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.