Audio Visual & Operations Manager

Who We Are
We, the Division of Student Affairs, are a student-focused organization that aims to empower student success and support personal development. We act daily to create, enhance, and sustain a culture of respect and inclusion in the workplace, focusing on equity and justice in its many forms, including racial, social, and environmental justice. We intentionally and relentlessly pursue excellence through introspection, vulnerability, empathy, compassion, learning, and courage. We value our internal and external partnerships as vital drivers of the ambitious goals we pursue. We celebrate and take pride in the following:

• Named one of the "Most Promising Places to Work in Student Affairs" by Diverse Magazine.
• Serving a highly diverse student body (click here for more information).
• Leading the way as the #1 ranked institution in the AAU and #3 of all colleges and universities nationally in fostering our students' social mobility.
• Awarded multiple distinctions including philanthropic awards and research grants in experiential learning and career development, voter engagement, student engagement, health and wellness practices, and quality of residential life.

Click here for more about Student Affairs.

Required Qualifications (as evidenced by an attached resume):
Bachelor's degree (foreign equivalent or higher). Three (3) years of full-time progressive experience in providing media support services (student experience may be considered). Experience with audio visual event production.

Preferred Qualifications:
Master's degree (foreign equivalent or higher). Experience with conferences, special events or student activities. Experience with one or more of the following areas: multimedia presentation systems, Audio Mixing boards, wireless microphones systems. Experience with Windows and Mac operating Systems including audio drivers and video outputs. Experience with Microsoft Office and/or Google Suite. Experience with Crestron Controllers. Supervisory experience (supervision of students may be considered). Experience working in technical theater. Experience delivering media services in a higher education setting. Experience with facilities and/or event operations as it relates to any combination of the following: room setups, audio/visual production, and/or tenant relations.

Brief Description of Duties:
Stony Brook University is seeking an experienced, customer-centric Audio Visual and Operations professional for the Campus Life Centers. This position will serve as an audio visual expert for the Division of Student Affairs. They will be responsible for providing support and scheduling advanced Audio Visual services for all internal and external events in the Campus Life Centers footprint. The manager will also maintain/upgrade equipment, coordinate repairs/warranty work and new installations, operate multimedia equipment, coordinate reservations of revenue-generating resources and troubleshoot issues. In addition, the incumbent is responsible for the daily operations of the Bauman Center and DeVries Center. Overseeing building maintenance/custodial issues, inventory controls, card access requests, event setups and logistics.

Events Management & AV Services:

• Provide outstanding Audio Visual support services for events for the Campus Life Centers which include outdoor and indoor spaces, lectures, performances, virtual and in-person special events, and revenue-generating events within the University footprint. Assist clients with planning, customization, media support and reservable resources for programs. Prepare facilities for Audio Visual services requested. Provide Audio Visual support services for campus programs, including on-site technical support. Collaborate with Undergraduate Student Government AV. Document and communicate day-of concerns with leadership. Find creative, collaborative solutions to solve urgent production concerns. Operate complex, sound, video, lighting, photobooth and media presentation systems. Assist with a preventative maintenance plan of equipment. Coordinate warranty/repairs and new installs. Assist with developing scope of work, walk-throughs, procurement and project management process. Manage AV reservable and revenue-generating resources (uplighting, photo booth, zoom kits, etc.) deployed within the University footprint. Assist with data capturing/tracking, surveying and analysis associated with staffing and services.

Operations:

• Manage the indoor and outdoor spaces of the Stony Brook Union, Bauman Center and Student Activities Center, DeVries Center, to include areas such as courtyards, meeting rooms, common areas, offices, storage areas, auxiliary services, and event spaces. Open/Close the facilities as assigned year-round, including holidays and inclement weather; assist with covering schedule gaps in the Campus Life Centers as needed. Serve on a rotating on-call schedule for emergencies. Maintain inventory of furniture, fixtures, and equipment (FF&E) and contribute to the renewal cycle. Work with vendors and campus partners (such as access control, residential operations, safety and support services, campus operations and maintenance, custodial, Fire & Emergency Services, Environmental Health and Safety, University Information Systems, etc.) to maintain facilities and customer experience. Conduct daily internal and external rounds. Maintain high standards of maintenance, safety, and security in all Campus Life Centers footprints. Serve as department liaison with all building occupants/tenants, building users and university service departments/areas. Participate in and facilitate quality assurance tours.

Supervision:

• Recruit, interview, hire, train, supervise, evaluate and schedule approximately 30-40 student employees and interns. Coordinate and deliver formal unit-wide training and certification programs in a/synchronous and in-person/virtual formats. Identify opportunities for training and skills advancement. Assist with scheduling (SubItUp scheduling application) budget planning, forecasting and tracking each pay period. Review and approve student employee hours.

Equipment Maintenance:

• Perform routine maintenance and minor repair of audiovisual equipment and computer hardware. Monitor equipment use and assist with inventory control. Troubleshoot & address media related concerns, and recommend system upgrades. Implement a barcode tracking system for assets.

Professional Development and Committee Involvement:

• Participate in opportunities that promote your learning, growth, and development (i.e. classes, training, committee, webinar, etc.). Contribute to the Division of Student Affairs and Stony Brook University by attending and/or supporting events, activities, and programs sponsored by areas outside of your individual unit/department (i.e. campus wide traditions, events, programs, etc.). Other duties or projects as assigned as appropriate to rank and departmental mission. Hours outside the typical work schedule may be required at times.

Special Notes:
This is a full-time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.

In addition to the employee's base salary, this position is eligible for $3,400 UUP annual location pay, paid biweekly.

Essential Position: This has been designated as an essential position based on the duties of the job and the functions performed. Positions that are designated as such may be required to report to work/remain at work even if classes are canceled, and the campus is working on limited operations in an emergency.

For this position, we are unable to sponsor candidates for work visas.

Resume/CV and cover letter should be included with the online application.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at (631) 632-6280 or visit OEA.

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