Aftermarket Parts Sales Specialist

Service Sales Manager

The successful individual must be comfortable multitasking by answering numerous incoming calls while also maintaining regular outbound calls to targeted customers. You will build relationships across our customer base (end users, distributors, ISPs, OEMs) in addition to our broad commercial and operational team (BDMs, Marketing Specialists, Channel Leader, Application Engineers, etc.). This position operates in a dynamic environment; As such - it's imperative to be organized and have the ability to prioritize responses.
The work model for the role is: remote (Li-Remote)
This role is contributing to the Electrification Service division in the North region, which is where the candidate should live.
You will be mainly accountable for:
* Assists marketing specialists and sales personnel with quotation, order processing/management, customer interactions and internal communication with ABB factories and Aftermarket amongst others.
* Source new sales opportunities through inbound lead follow-up and out-bound cold calls and emails, as well as fielding of website generated service requests
* Work in concert with the Aftermarket Channel Leader to strengthen relationships with ABB partner organizations (CIO, Distributors, ISPs, OEMs, Utility)
* Generates aftermarket parts proposals for customers along with supporting training of channel partners on Self Help quote tools to drive productivity, as well as work with factory teams to secure material pricing
* Support closing orders, achieve quarterly quotas and meet deadlines

• High School Diploma required, Bachelor's Degree preferred or alternatively, a special combination of education and experience and/or demonstrated accomplishments in the electrical industry.
• 5 plus years of proposal generation and customer support experience preferred (General knowledge of power transmission & distribution products/systems is helpful).
• Previous experience with business-to-business customer support preferred and must have knowledge and skill in utilization of computer databases.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $61,900 and $115,100 annually.
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