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Site Manager

Southcoast Health System
USD $30.43 - USD $51.19 /Hr.
tuition assistance, 403(b), retirement plan
United States, Rhode Island, Portsmouth
2444 East Main Road (Show on map)
Nov 13, 2024

Site Manager
Location

US-RI-Portsmouth
ID

2024-36840


Schedule
Regular Full-Time

Remote
Yes

Department
SPG Administration



Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 6 years in a row!

We are searching for a talented Site Manager

The new Site Manager will be responsible for overseeing day-to-day operations at a multispecialty session site, ensuring efficient and seamless patient flow throughout the practice. This role involves close collaboration with practice managers from providers' home sites to deliver a cohesive, high-quality patient experience. Key responsibilities include managing staff, overseeing supply orders, adhering to budgetary guidelines, and actively handling patient experience and service recovery efforts. The Site Manager will play a critical role in creating a positive environment, addressing patient concerns promptly, and ensuring smooth, effective operations.

A career at Southcoast Health offers you:

    A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
  • Competitive pay and comprehensive benefits package
  • Generous Earned Time Off Package**
  • Employee Wellbeing Program
  • 403B Retirement Plan with company match
  • Tuition assistance / Federal Loan Forgiveness programs
  • Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Compensation: Pay rate will be determined based on level of experience.



Responsibilities

Under the general direction of the Vice President and/or Director of Operations or designee, manage patient flow and the daily operations of ambulatory practice locations (s) with FTE of 1 to 24. Position is responsible for, but not limited to appointment scheduling, registration, and staff assignments, patient satisfaction, patient safety, compliance, communication, quality and project management.


Qualifications

  • High School diploma is required. Associate degree is preferred.
  • More than three years of experience in a medical office practice is required.
  • At least three years of supervisory/leadership experience in an ambulatory setting is preferred.
  • Certification in Physician Practice Management is preferred.
  • Proven ability to manage multiple priorities, provide strong customer service and demonstrate leadership skills is required.
  • Computer skills including but not limited to Microsoft Office and previous Electronic Health Record (EHR) experience is required.
  • EPIC experience is preferred.
  • Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired


Pay Range

USD $30.43 - USD $51.19 /Hr.
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