Residential Coach, Shift Lead ( Tues-Sat 3p-11p)

Make a Real Impact in Your Community!

Are you passionate about helping individuals overcome substance abuse and reclaim their lives? At Community Solutions, Inc. (CSI), we believe in second chances and providing the support people need to succeed. For over 60 years, we've been a pioneer in community-based services, transforming lives through innovative programs for individuals involved in the child welfare, juvenile justice, or criminal justice systems.

Join our mission-driven team as an Residential Coach, Shift Lead at our Lisa's House Program in Plainville, CT. At Lisa's House, youth will find an array of comprehensive, client-specific treatment, services and interventions to help with emotional regulation, empowering adolescent females on decision-making and building healthy relationships, and boosting educational functioning. This will be accomplished through the implementation of Dialectical Behavior Therapy (DBT). The Residential Coach provides direct supervision, daily care, and support services for girls and their families involved with the program.

Why Work with Us?

• Life-Changing Work: Help individuals on parole rebuild their lives and contribute to their communities in meaningful ways.
• Trauma-Informed Approach: CSI is committed to understanding and addressing trauma. You'll receive ongoing training to ensure you can support clients with care and compassion.
• Collaborative Environment: Work closely with the Program Director, Clinicians, and external stakeholders in a supportive, team-oriented setting.
• Growth Opportunities: Expand your expertise with training, certification, and professional development options in a growing organization.

What You'll Do:

• Ensures that the tenets and philosophy of a strengths based, gender responsive, relational, trauma informed program are reinforced
• Oversee daily operations during the assigned shift, ensuring smooth functioning.
• Provides positive role modeling for staff and residents at all times, including professional dress, managing personal emotions, behavior, etc.
• Provide leadership and guidance to direct care staff, ensuring adherence to DBT principles and practices.
• Mentor new staff, providing orientation and training on DBT protocols, and therapeutic practices.
• Monitor and address any client behavioral issues, providing appropriate interventions according to DBT protocols.
• Act as the primary responder to crises, employing DBT crisis intervention techniques. Support staff in managing crises, ensuring safety protocols are followed.
• Participate in multidisciplinary meetings, contributing to treatment planning and case reviews.
• Maintain accurate and timely documentation of client progress, incidents, and shift activities
• Implements and provides proper documentation for the program's behavior motivation system (TIER)
• Contributes to the development of a monthly recreational calendar.
• Maintains the confidentiality of the residents and their families according to the agency's policy
• Maintain and review the monitoring log 15-minute check system, to ensure accuracy and compliance with safety protocols.
• Participates in all meetings as required such as but not limited to: Consultation team, SES, and Staff Meeting
• Oversee, house counts are complete as assigned and document results in CSI electronic data collection system immediately after task is completed.
• Report to work 15 minutes before their scheduled shift for example staff hires for the 3pm-11pm shift are required to report to work by 2:45pm.
• Performs all responsibilities and assignments in accordance with the guidelines set forth by CSSD and CSI policies and procedures;
• Performs all other assigned, related or required duties

What We're Looking For:

• A Bachelor's degree plus one year experience in the social service or criminal justice field.
• Education may be substituted with relevant experience on a one year for one year basis.
• Must be familiar with gender-responsive, relational, strengths-based and trauma-informed approaches
• Must be able to work with challenging youth and families.
• Knowledge of Spanish in oral and written communication is desired
• Valid Driver's License
• Must be able to attend all first shift offsite training required for the position

Benefits We Offer:

• Generous Time Off: 2 weeks of vacation your first year (increasing to 3 weeks after 1 year), 7 days of sick time, and 4 floating holidays.
• Health & Wellness: Medical, dental, and voluntary vision plans, plus FSA, short-term disability, accident insurance, hospital coverage, life insurance, and AD&D options.
• 401(k) Retirement Plan: Automatic enrollment with a 100% company match up to 4%.
• Professional Development: Tuition reimbursement after 1 year, plus ongoing training and opportunities for certification.
• Mileage Reimbursement: We offer reimbursement for business-related travel at the current IRS rate to help cover your transportation costs.

Starting Salary: $20.50/hour with a second shift differential of $1.00 and a third shift differential of $2.00

Company Overview

Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well-being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSIs founding in 1962, it has been a pioneer in the community-based service. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. Using this plan, we opened the first state-contracted halfway house in New England which has grown to a continuum of approximately 60 programs and services in 11 states. For more than 60 years, CSI has built upon its successful foundation and expanded to serve thousands of adults, youth, and families each year. To learn more about CSI please visit our website https://csi-online.org.

Ready to help others overcome challenges and achieve success? Apply today and be part of a team that is transforming lives every day!

CSI is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.