Rehab Receptionist - Lead

Lead Receptionist - Rehab
Wilson Health
Sidney, Ohio

As a full time, nonexempt CPS Solutions LLC Lead Receptionist with our Rehab team at Wilson Health,you are responsible for providing exceptional customer service to patients, assisting with front-office operations, and supporting the overall efficiency of the Rehabilitation practice. The primary duties of this role include insurance authorizations, oversight of 6 receptionists' workload, staff schedule management, interacting with patients, coordinating appointments, handling administrative tasks including insurance authorizations, and ensuring a welcoming and organized environment.

Schedule: This position is scheduled to work 40 hours per week, Monday-Friday, day shift, and overtime as needed.

About the Facility: Wilson Health is a 44 bed, Healthcare Facilities Accreditation Program (HFAP) accredited, community hospital and health system which provides a variety of inpatient and outpatient services including Medical/Surgical Services, Cardiology, Orthopedics, Neurology, Oncology, Urology, Endocrinology, Women's Health, Pediatrics, Emergency Medicine, Sleep Center and more. CPS Solutions has partnered with the hospital to manage the day-to-day operations of this Rehabilitation Department. This position is an employee of CPS Solutions, LLC.

About the Rehab: Hours of operation are Monday-Friday, 7:00am-6:30pm. Saturday and Sunday are on an on-call, as needed, basis. The Rehab department utilizes Meditech and Maestro software systems.

Required Qualifications:

• High School Diploma or equivalent; additional education or training in healthcare administration is a plus.
• At least two years recent work experience in a medical clinic environment in a patient facing role.
• Familiarity with medical terminology and insurance authorization practices.
• Strong organizational skills and attention to detail.
• Effective interpersonal and communication skills.
• Ability to work in a fast-paced environment, problem solve and handle multiple tasks efficiently.
• Proficiency in using electronic health records (EHR) systems and Microsoft Office Suite.
• Ability to maintain confidentiality.

Hospital Requirements (may be required):

• (PPD) TB Skin Test - Proof of negative TB skin test within the last 12 months
• (MMR) Measles, Mumps and Rubella or A Blood Titer proving immunity
• Varicella - (2) documented doses or A Blood Titer proving
• Hep B3 Series (or declination)
• (Flu) Influenza-required for hire between Oct 1^st-April 30^th
• COVID Vaccine

Benefits: All employees enjoy a competitive salary, eligibility to participate in the 401(k) savings plan with a match. Full-Time employees are also eligible for a comprehensive benefits package, including Medical, Dental and Vision Insurance, Time Off Plan, Company Paid Short- and Long-Term Disability, Basic and Supplemental Life Insurance, Medical Flex and Dependent Care Accounts and more.

CPS Solutions, LLC Requirements: All employment offers are contingent upon successfully passing a background check, drug test and signed onboarding documents. Additionally, you may be required to provide medical records or have additional medical examinations/background checks that are a specific requirement of the location or position in which you are hired. The use of marijuana for medical purposes accompanied by a prescription, even if permitted by state law, will not be considered acceptable for purposes of explaining a positive lab test result for marijuana.

About CPS Solutions, LLC: Founded nearly 50 years ago and employing over 2,500 clinical, regulatory, and operational pharmacy professionals, CPS Solutions, LLC, is one of the nation's largest providers of pharmacy services to more than 800 hospitals and healthcare facilities nationwide. CPS Solutions, LLC helps clients tackle a variety of complex issues, such as operational efficiency, rising drug costs, regulatory & compliance, 340B, and specialty pharmacy strategy. CPS Solutions, LLC helps healthcare leaders drive best in class pharmacy operations through skill, expertise, and proprietary technologies. For more information, visit https://www.CPS.com.

We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant for employment because of race, color, sex, age, national origin, ancestry, religious creed, sexual orientation, gender identity and/or expression, status as a veteran, mental or physical disability or any other federal, state or local protected class.

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