Accounts Receivable and Collections Supervisor

CTL Engineering is hiring an Accounts Receivable and Collections Supervisor!

CTL Engineering (www.ctleng.com) is an award winning, full service consulting engineering firm with (15) locations across OH, IN, WV, KY, NC, SC, and VA with a rich history over our (97) years in business. We provide civil/site design and land surveying, environmental, geotechnical, construction administration & inspection, accident reconstruction, roofing/building envelope, A/V system design, troubleshooting & installation, transportation design (bridge/roadway), and specialized testing services to the construction industry.

We are looking for a skilled Accounts Receivable and Collections Supervisor who will play a key role in monitoring accounts to identify, and collect, outstanding debts. You'll leverage your expertise in investigating historical data for each debt or bill then finding and contacting clients to ask about their overdue payments.

If you are passionate about staying ahead of industry trends, enjoy problem-solving in a collaborative/team environment, and have a creative approach to Accounts Receivable/Collections, we want to hear from you!

This is more than a job posting... it's an invitation to bring your expertise to a company where innovation and passion converge seamlessly.

Highlights:

• The role will be based out of our current office in Worthington - near I-270 - but we'll be moving in early 2025 to our new office location in New Albany.
• This role has an onsite work schedule at the Worthington, then New Albany (early 2025), office location - no remote or hybrid work schedule is offered.

Responsibilities:

• Oversee the recording and collection of customer invoices, ensuring accurate and prompt processing and payment.
• Ensures billings and receivables are correctly processed in a timely manner.
  • Monitor accounts to identify outstanding debts.
  • Investigate historical data for each debt or bill.

• Addresses and corrects any discrepancies in accounts or billings.
• Serves as a liaison between clients and clerks to negotiate acceptable payment plans.

• Find and contact clients to ask about their overdue payments.
• Take actions to encourage timely debt payments.
• Resolve billing and customer credit issues.
• Update account status records and collection efforts.

• Provides or facilitates accurate reports and analysis on financial data and metrics such as cash forecasting, sales statistic information, monthly net sales reports, collection activity and accounts receivable statuses.
• Assists CFO with analysis of data and reports.
• Organizes monthly meetings to communicate information and guidance from company leadership and to review policies, procedures, and best practices.
• Processes payments and refunds.

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Oversees daily CTL accounting team functions, manages day to day activities, sets goals and holds others accountable to their deadlines.

Knowledge, Skills and Abilities:

• Knowledge of credit and collections procedures, billing procedures, and collection techniques.
• Working knowledge of MS Office and databases.
• Knowledge of accounts receivable processes.
• Knowledge of office administration and procedures.
• Knowledge of general bookkeeping procedures.
• Knowledge of general accounting principles.
• Strong written and verbal communication skills.
• Ability to maintain confidential information.
• Ability to solve problems and recommend solutions.
• Skilled in negotiation.
• Problem-solving skills.
• Strong general software skills.
• Strong organizational skills.
• Patience and ability to manage stress.
• Ability to function effectively and cooperatively as a member of a team and work independently.
• Ability to learn all aspects of CTL collection and finance database/software.
• Ability to stay organized and make the necessary amount of collections communications.
• Ability to follow through on tasks and create a positive impact on collections.

Minimum Qualifications:

• High School Diploma is required at a minimum.
  • Associate Degree in Finance or Business or equivalent relevant training and experience preferred.
• 5+ years of experience in the accounting, and finance department with credit and collections experience.
• Proficient with Microsoft Office and Outlook.

Benefits:

CTL Engineering offers a competitive compensation and benefits package including medical, life, and disability insurance, paid time off, an award-winning ESOP (Employee Stock Ownership Plan), and a 401K plan.

CTL Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.