Clinical Team Aide

Number of Job Openings Available:

Date Posted:

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Hours Per Week:

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Job Summary:

Key Position Details:

• Full-time position scheduled day shift hours
• No weekends
• Benefit-eligible position
• Based on training, may also perform vital signs patient care task
• This is an internal medicine clinic
• This position offers future career progression for eligible employees in CTA roles to advance to a MA role through an on-the-job training program
• Will travel to Eden Prairie and Edina

Job Description:

Provides support to the clinical team, providers and patients to deliver timely and quality health care services for optimal service and care.

Principle Responsibilities

• Supports and assists providers and clinical staff with administrative and select patient care tasks.
  • Schedules quick appointments, fixes scheduling errors, edits appointment notes.
  • Follows up on no-shows and works with providers to review and approve add-ons.
  • Greets patients or sets up virtual visits, completes identification verification and informs patients of wait time.
  • Administers questionnaires and documents in electronic medical record, enters or edits outside results and prepares patient forms for providers signatures.
  • May perform specific patient care tasks based on training, height, weight, vision and hearing, ECG, transport patient specimens to lab.
  • Prepares I-Pads for interpreter use and may escort patients to other departments.
  • Processes incoming mail, scans, copies and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders.
  • For certain site locations, draws blood and performs waive laboratory testing as needed.
• Cleans, prepares, organizes and re-stocks clinical areas and maintains supplies.
  • Cleans procedure and exam rooms between patients and at end of day.
  • Stocks and supplies exam rooms, performs regular reviews of expiration dates, and maintains linen levels.
  • Cleans and ensures proper maintenance for equipment and preparing instruments for sterilization.
  • May prepare rooms for procedures.
• Clinical safety support.
  • Performs daily crash cart checks, monitors and empties sharps containers, and completes liquid nitrogen management and refills.
  • Performs routine safety checks on fire extinguishers, safety lights, eye wash stations and oxygen tanks.
  • Places work orders and Service Now tickets as needed.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required principle competencies as listed on the job description

Preferred Qualifications

• High school diploma, GED or equivalent for positions utilizing i-STAT testing
• Healthcare, patient care, electronic medical records, or medical terminology experience
• Phlebotomy experience - only for sites where laboratory duties are performed

Licenses/Certifications

• Must meet at least ONE of the requirements below:
  Current BLS certification from the American Heart Association
  Current BLS certification from the American Red Cross
  Allina in-house BLS training (within 30 days of hire)

Physical Demands

• Medium Work*:
• Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently