Global Process Owner - Procure to Pay

In close partnership with the functional/business leaders, the Procure to Pay (P2P) Global Process Owner (GPO) creates and executes the vision, roadmap, and governance for effective and efficient end-to-end service delivery. The GPO is empowered to make decisions related to strategy, policy, process design, and/or service delivery; and ensures all practices and processes support not only the business requirements, but also the long-term business objectives.

The GPO is part of the Global Business Services NLT.

Global Team of 6:

• Direct reports (3) - PR/PO SME, Goods Receipts SME, Global Payables SME; (1) EU Payables SME reports to Global Payables SME
• Dotted-line reports (2) - AP & Brazil Payables SME

Reports to: Global Business Services Director

Optimize Operations

• Govern the overall end to end process work streams - ensuring the processes are standardized globally and change is managed following a structured governance model.
• Identify, evaluate, and implement process improvements to drive standardization, scalability and elimination, outsourcing or automation of processes.
• Implement change management carefully following a structured governance model.
• Enhance customer experience - make process easy for stakeholders (vendors, end-users).
• Drive commitment while reducing redundancies - effective and efficient service delivery.
• Identify success metrics and continuously monitor process health.
• Identify and coordinate process improvement activities at every level and stage of the E2E process.
• Stay current on emerging trends in P2P space and benchmark against current state internally.
• Provide oversite to ensure resources are properly trained across E2E process.

Technology

• Identify technology roadmap and assist in integration.
• Drives global deployment and inspires adoption of a standard E2E process with regional and local requirements customized only when necessary.

Stakeholder Relations and Management

• Develop strong working relationships with key stakeholders within the OC functions and businesses for purposes of driving change and ensuring compliance.
• Provides regular communication and updates to stakeholders.
• Understand the stakeholder's requirements to continue to drive value through service offerings and performance.
• Solicit process change recommendations from stakeholders, assess business benefits and priorities that will drive business value within OC, examine alternatives, recommend a forward strategy, and execute on the strategy.

MINIMUM QUALIFICATIONS:

• Education requirements: Bachelors of Scienceis required.
• 7-10 years of progressively responsible finance or accounting experience with a leadership component.
• Global business experience preferred.
• Preferred 5-7 years of SAP experience.

EXPERIENCE:

• Work stream process knowledge and experience: In depth process knowledge, best practice, and industry knowledge as well as application.
• Leadership: Proven track record of influencing leaders and leading toward a shared goal and vision.
• Stakeholder Management: Ability to manage stakeholders globally with multiple time zones and diverse cultures.
• Judgment and Decision Making: Recognizes issues, problems, or opportunities and determines whether action is needed. Chooses appropriate action by formulating clear decision criteria and evaluates options by considering implications and consequences.
• Project Management - Ability to organize and plan complex projects by identifying critical tasks, required resources, and driving to completion.
• Continuous Improvement Knowledge: Demonstrates ability to recognize waste and drives waste elimination efforts.
• Change Management: Demonstration of preparing, equipping and supporting individuals to successfully adopt change to drive organization outcomes and success.

KNOWLEDGE, SKILLS & ABILITIES:

• Drive results: Ability to set high standards and motivates self and others to reach for top performance. Must have the ability to plan proactively, remove barriers, conveys urgency, and acts with decisiveness and focus to deliver results.
• Analytics: Ability to visualize, articulate, and provide recommendations or make decisions that are sensible and based on available information.
• Communication: Clearly conveys relevant information and ideas with confidence and in a manner that inspires the audience. Adjusts approach to capture audience attention and ensures there is an understanding of the message. Seeks to understand others through active listening.
• Global Cultural Competence: Understands, communicates with, and effectively interacts with people across cultures. Is aware of one's own cultural worldview; one's attitude towards cultural differences; one's knowledge of diverse cultural practices and worldviews, and skills to interact effectively. Effectively achieves business results working across and with multi-national teams.

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