Administrative Support Associate

Degree from a business or technical college; or a four year institution.
Three years of experience in office management and clerical duties.
Knowledge of Microsoft Office (Word, Excel, and PowerPoint), Banner Student and Financial, AggieMart, Chrome River, ePAF system, InfoEd.
Excellent interpersonal skills.
Experience in higher education administration.

The College of Science and Technology at North Carolina A&T State University invites applications for an Administrative Assistant position. The position reports to the dean. The Administrative Assistant will provide administrative support to faculty conducting research in the College of Science and Technology. This position requires knowledge of the office or work unit policies and procedures in order to communicate information involving programs, functions, and services. Position duties may include preparing documents and reports, proofreading documents, using office technology, compiling records, organizing and maintaining files, posting information, greeting/referring/assisting visitors/clients/staff/others, and photocopying. To complete job duties/tasks daily, the outlined software will be utilized: Microsoft Office (Word, Excel, PowerPoint, Outlook), Banner Student, Banner Finance, AggieMart, Chrome River, ePAF, and InfoEd. Completing work often involves a public contact role to obtain, clarify, or provide information regarding the activities of the work unit or program. The position will serve as the primary staff assistant to a faculty group conducting research.

North Carolina Agricultural and Technical State University is an 1890 land-grant doctoral Research University dedicated to learning, discovery, and community engagement. The College of Science and Technology enrolls 2200 students. It is a national leader that serves and engages the citizens of the state of North Carolina, the nation, and the world through preeminence in science and technology education, research, discovery, and innovation. The College houses the departments of Applied Engineering Technology, Biology, Built Environment, Chemistry, Computer Systems Technology, Mathematics and Statistics, Physics, and the Ph.D. Program of Applied Science Technology. The College is experiencing substantial growth in enrollment, faculty size, curricula, and research.

Responds to questions/issues that deviate from standard operating procedures by determining and consulting appropriate resources such as policies, manuals or other staff. Responds to requests for program and procedural information. Contacts service recipients, vendors, or clients to provide or obtain information. Schedules and coordinates appointments, meetings and events. Communicates information to visitors, students, faculty, staff and administrators. Conveys information In writing or verbally. Greets visitors, answers, screens and triages telephone calls accordingly. Addresses and appropriately responds to inquiries.

Selects, understands and fully applies features of a variety of software programs, machines or office equipment that will produce the desired results. Preferred candidate will have experience with all MS Office products, AggieMart, Banner student and Banner finance, meeting scheduling software, Chrome River and others as needed.

Records, compiles and summarizes data using established format. Compiles and organizes information from different sources to develop reports and data. Assist with creating budget revisions, keep accurate budget information for multiple researchers, create pre-approvals and expense reports in Chrome River. Enter ePAFs for student hiring at the direction of the researcher.

Understands programs and services to apply this knowledge in problem-solving and responding to most questions and inquiries. Uses program knowledge to interface with other offices and organizations.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more: