Store Sales Representative - Tupelo, MS

This position is required to grow top-line sales at assigned Lowes stores within geographic territory through implementing sales/marketing programs, training activities, and service and merchandising responsibilities. The store count will range based on geography and store volume. Store count ranges between 3-5 stores, average territory contains 4 stores.

Lowes Stores:

• 423 Tuscaloosa, AL
• 529 Tupelo, MS
• 1166 Columbus, MS
• 2488 Northport, AL
• 2519 Starkville, MS
• 3041 New Albany, MS
  
  

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Sales

• Establish strong selling relationships with store associates, store management, and other district managers
• Continually promote and represent the brand and product strengths to Lowes associates, customers/contractors discerning competitive advantage and competitor's weaknesses.
• Utilize the CRM system to document sales calls and store visits. SSR will also gather and document competitor intelligence information in the CRM.
• Conduct contractor events to promote products and to increase sales
• Ensuring promotions, pricing & signage are set appropriately in each store.
• Prepare Annual Grow Plan (AGP) for assigned stores in territory that meet or exceed sales & profit goals.

Training

• Conduct product knowledge (PK) training sessions for current and newly hired Lowes associates. Training should include features, benefits as well as selling skills and may include a demo of the products. Products include (Valspar, HGTV Home by Sherwin Williams, Purdy, Minwax, Cabot, Thompson's Waterseal, White Lightning, DIY Paint, Contractor Paint).
• Conduct sales training for current and newly hired Lowes associates.
• Promotional Display training to Lowes associates.
• Training on how to conduct a "color conversation" with customers.
• Train store associates on equipment. i.e. tinting machines
  
  
  
  • Respond to and resolve product/service/inventory issues at the store level.
  
  

Service

• Assist store associates with tinting/mixing paint as needed.
• Department review of all SW products. Review all products on the shelf to ensure products are fully stocked and properly displayed. Replace defective products (dents, labels, etc...)
• Make sales calls, as requested by Lowe's, to residential painters, remodelers, property maintenance managers & local home builders (approximately 10% of the weekly time) to increase the pro-paint sales.

Merchandising / Color Collateral / Displays

• Maintain store signage, merchandising displays, color chip, and color card stock.
• Ordering inventory of collateral to ensure inventory is stocked.

Misc. Responsibilities

• P&L review & management. Reviews expense management, mistint expense tracking, collateral expenses & T&E.
• Assist other Sales Service Reps as needed
• Attended required conference calls
• Attend local and non-local training as required (i.e. Sales Excellence)
• Attend National Sales Meeting(s)
• Complete required paperwork/reports in a timely manner. This includes but is not limited to mileage tracking, expense reporting, etc.

FORMAL EDUCATION:

Required:

• HS Diploma, Bachelor's Degree strongly preferred

Preferred:

• Bachelor's Degree in Business Related field (i.e. Sales, Business Management, Marketing, etc.)

KNOWLEDGE & EXPERIENCE:

Required:

• 1+ years of previous experience in customer service, sales, marketing, or other Business-related fields.
• Ability to work a flexible work schedule. This includes evenings and weekends with up to 9 Saturdays per year.
• Must have a valid driver's license
• Strong Organizational & Communication skills

Preferred:

• Ability to communicate in Spanish
• Conducting presentations to groups of employees
• Experience in sales, customer service, or merchandising
• Ability to work independently
• P&L / Budget Management

PHYSICAL REQUIREMENTS:

• Must be able to sit, stand, hear, and see on a constant basis.
• Must be able to walk, write, and type on a frequent basis.
• Must be able to lift and carry up to 50 pounds.
• Must be able to climb and descend stairs.
• Must be able to bend, carry, reach, push, and pull on an occasional basis.
• Must be able to communicate verbally and in writing.
• May work indoors and outdoors as needed. Exposure to heat up to 120 degrees and cold to 0 degrees.
• May work in areas where noise level is such that hearing protection is required.
• May work in areas where toxic, flammable, and hazardous materials are present.
• May be exposed to varying amounts of dust and dirt.
• Work surfaces may include concrete.
• Employee must be able to tolerate non-toxic paint odors and be able to wear a respirator as required.
• Employee must be able to operate a computer and communicate via telephone.
• Some travel to other locations, meetings and/or seminars is required.

TECHNICAL/SKILL REQUIREMENTS:

Required:

• Must have the ability to learn to operate the in-store tinting machines
• Must be able to operate an iPhone & computer

Preferred:

• Previous paint/coatings experience

TRAVEL REQUIREMENTS:

• 50% or more (May be less, depending on Geographic Region)