Manager of Hotel Training, The Statler Hotel

Cornell University's Statler Hotel has launched a search for a Manager of Hotel Training on our Administration team.

The Statler Hotel employees are a team of hospitality professionals who proudly lead the premiere collegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University. We challenge thinking while connecting and cultivating people. Our actions are driven by a collective aspiration to build a culture of collaboration, celebration, and excellence. Our mission is to provide uniquely crafted experiences through personalized connections that will inspire future leaders who will change the world of hospitality.

Statler Hotel leaders are expected to lead with hospitality. We connect with each member of our staff, ensuring staff feel welcomed, comfortable, and important. We strive for self-mastery, accepting of ourselves and others, demonstrating empathy, and gratitude. We lead with a servant's heart, practicing the fundamentals of LEAD (listen, educate, action, and deliver). We engage, intentionally giving our time, talent, and heart to those we lead, ensuring everyone on our team feels significant, and leveraging the power of encouragement. We use a coaching style of leadership, utilizing SMART goals and extending grace as we motivate employees to do their best. We create stories and memorable experiences to inspire our staff.

As a university founded to be a place where "...any person can find instruction in any study," diversity and inclusion are at the core of our values and mission. We strive to be a welcoming, caring, healthy, and equitable community where students, faculty, and staff with different backgrounds, perspectives, abilities, and experiences can learn, innovate, and work in an environment of respect, and feel empowered to engage in any community conversation. As a member of the Cornell University community, it is important to recognize our shared responsibility to each other to cultivate a culture of inclusion for all. Cornell Core values

As a people manager and university leader, you will model and support a culture of diversity, equity, inclusion, and well-being by fostering an environment where everyone can thrive and navigate work and life's challenges because they feel like they belong and have the tools and support they need.

While position responsibilities vary greatly, the Skills for Success and Leadership Skills for Successare foundational to what is expected ofevery employee and leader working at Cornell. These skills are essential for individual and organizational success. Staff Skills for Success; Leadership Skills for Success

The Manager of Hotel Training Opportunity:

The Manager of Hotel Training's areas of responsibility include coordinating Hotel staff and student job training, assisting with student and community programs, new staff orientation programming, safe workplace compliance and best practice training, coordinating awareness and access to Cornell University's learning and development resources, and other duties to support the hotel.

What we are looking for in this role:

• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and well-being.
• Demonstrated skill with understanding of cultural differences.
• Proven experience connecting diversity, inclusion, and wellbeing practices to business goals.
• Bachelor's degree in hospitality, business, or human resources
• Three to five years of relevant experience in hotel/restaurant operations, training, and development and/or human resources.
• Proven track record for planning, developing, and executing training programs.
• Experience writing Standard Operating Procedures and Training / Succession plans
• Superior communication including verbal, listening, and writing.
• Strong platform presentation skills, including the ability to organize and present content, understand, and engage with the audience, ability to self-manage emotional reactions, appropriate use of good humor, proficient with presentation technology, tools, and equipment, and ability to inspire an audience.
• Proficient in the use of Microsoft Office products (Word, Excel, PowerPoint)
• Strong organizational and analytical skills in problem-solving.
• Excellent coaching, counseling, and mentoring skills.

Preferred Qualifications:

• Relevant professional certifications such as: SHRM, CIPD, ServSafe, NEHA, TIPS.
• Master's degree in hospitality, business, or human resource fields.

Rewards & Benefits:

As a Statler Hotel employee, you uniquely reap the benefits of working for Cornell University, a nationally ranked Ivy League institution. Cornell has been recognized as an award-winning workplace for our health, wellbeing, sustainability and diversity initiatives. Cornell provides a wide array of great benefits which include:

• Health Care - Several excellent plan options for medical, dental, prescription drug, and vision care coverage.
• Generous Paid Time Off & Leave Provisions- This includes 3 weeks of vacation time, 13 holidays (including end of year winter break through New Year's Day), health and personal time, and parental leave.
• Retirement Plans - Employees are eligible for the 403(b) Cornell University Retirement Plan (CURP) which offers superior retirement savings benefits.
• Education - Options include the Employee Degree Program where you can earn a degree such as an MBA or a Master's in Management in Hospitality, taking classes to enrich your career skills, New York's 529 College Savings Program, and Cornell Children's Tuition Scholarship.
• Wellbeing - Working in a university setting gives you access to our athletic facilities and a plethora of wellness programs, NCAA sporting events, music, art and theater, lectures and other presentations and events.

The Statler Hotel & The Nolan School of Hotel Administration:

Located in the heart of a vibrant Ivy League campus, the Statler Hotel is part of Cornell University's Nolan School of Hotel Administration and is the gateway to Cornell University for many visitors. Inspired by curiosity, the humble spirit of Upstate New York, and the scenic beauty of the Finger Lakes region, the Hotel has earned the dual distinction as the area's only AAA Four Diamond Award-winning property and the Ivy League's only "teaching hotel." With 153 rooms, the Statler Hotel is a full-service property with a conference center, four restaurants and over 16,000 square feet of meeting and banquet facilities.

The Cornell Peter & Stephanie Nolan School of Hotel Administration is the premier school for hospitality education in the world. As an integral part of the Cornell SC Johnson College of Business, the school is leading the world in teaching and researching the business of hospitality-marketing, finance, real estate, operations, and more, all applied to the world's largest and most exciting industry. Top faculty, industry leaders, alumni, and students work together to generate new knowledge for the hospitality industry and form the premier network that shapes the industry every day.

Join Us & Apply Today!

This position is full-time, based in Ithaca, NY, and is eligible for benefits. If interested in applying, we welcome you to include a cover letter and resume with your application to highlight your interest and experience for the position. No sponsorship for a visa is available for this position.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

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Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.