Bereavement Coordinator, Hospice, Full Time, Days

Inspire health. Serve with compassion. Be the difference.

Job Summary

Accountabilities

• Plans/offers family/individual grief counseling and support for clients of all ages based on knowledge of the different ways in which each person processes grief and loss and considers their individual beliefs, values, and cultural/religious backgrounds. Serves pediatrics, adolescents, adults, and geriatrics. Makes appropriate referrals to community agencies for the long-term counseling needs of clients. Consults with mental health professionals involved in the care of the survivor in order to support existing therapy. Assesses the survivor for risk factors related to mental health, suicide, violence, etc. informs the team, and plans interventions. Plans/offers complimentary interventions (relaxation, music, etc.) to the survivor to assist with stress/anxiety reduction and to promote rest. When assigned, carries out the bereavement plan of care (letters, memorials, counseling, support group, etc.) in a timely manner and documents all activities and contacts in the bereavement record. Offers supportive interventions to other team members as needed. Provides bereavement support as requested for any community entity (employers, churches, schools, SNF's, etc.). Leads the team in the resolution of intrafamily conflicts, facilitating family conferences. Maintains all counseling records according to policy and procedure.40%
• Participates in IDG care planning, offering insights and knowledge to other team members in a supportive manner. Recognizes the value of the interdisciplinary approach to care, utilizing/referringto the other team members appropriately. Recognizes the influence of beliefs and cultures on behaviors, and accepts strengths and limitations in others for both clients and coworkers. Works toward the resolution of interpersonal conflicts. Uses words that express respect, patience and understanding in all interactions with others. Considers effects of words and actions on others. Uses listening skills that indicate understanding and promotes accurate interpretation of others' concerns, motivation, and feelings. Consistently offers and provides help when others are in need of assistance, information, or direction. Offers positive participation in staff meetings. Seeks opportunities to collaborate and to keep all team members informed. 30%
• Is thoroughly familiar with department policies and procedures and demonstrates compliance with hospice standards of care. Participates in review of QI data and makes appropriate recommendations for improvement. Represents hospice at various community functions through speaking engagements, meetings, and networking. Cultivates an ongoing relationship with the community in order to educate them and develop support for hospice. Educate the public regarding end of life issues.30%

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