Inside Sales Rep - Remote - NASHVILLE, TN
 Lincare Holdings | |
 United States, Tennessee, Nashville | |
 Sep 25, 2024 | |
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The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.
* uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness JOB FUNCTIONS * Establishes customer contact by initiating followup outbound calls and receiving inbound return calls * Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary * Resolves customer concerns by providing appropriate information regarding products and services * Records customer information and maintains database by obtaining, entering, and verifying required data * Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards * Facilitates sales process by communicating/sharing information with appropriate internal and external contacts * Completes and ensures accurate validation of insurance benefits * Provides customer followup as required * Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results | |