Operations Technician

Do you have previous banking experience and enjoy working in a fast-pace environment? We have a position with a local bank helping assist with a variety of tasks.

The candidate must posses excellent communication skills, dependability and attention to detail. Must be comfortable working in a fast paced environment.

Under general supervision, will be performing a variety of operational tasks for the most complex processes or functions. Will be taking accountability for entire process from receipt of work to resolution and closure, researching issues as they may arise and analyzing information as needed.

Responsibilities include:

• Receiving and reviewing incoming work and contacting appropriate resources as needed
• Entering transactions into computer system, verifying accuracy and balancing general ledger accounts
• Performing fast, effective, accurate, and courteous service to customers and banks
• Providing assistance with resolving complex customer issues by using multiple resources and records
• Preparing, editing, analyzing, distributing, and/or correcting specialized or complex documents
• Providing regular reports on customer feedback and trends in problems or situations
• Assisting in the development and presentations of training
• Preparing and distribute unit activity and procedural change correspondence
• Referring suspected fraud to appropriate department

Schedule is 1:45pm - 10:15pm, Monday-Friday. This is a remote opportunity, but must reside within the state of Wisconsin. Pay is $18-23/hour. This is a temporary assignment lasting through January 2025 at this time, with potential to go longer based on workload and performance.

• Associates degree in Business, Finance or related field preferred
• At least 2 years experience within business, finance or operations
• Excellent computer skill

For consideration, send your resume to stevenspoint@flexstaff.com and/or complete our application at www.FlexStaff.com.