Payroll Operations Specialist - Remote

Aleron
United States, Massachusetts, Boston
Sep 26, 2024
Description Pay roll Operations Specialist that is looking to join one of the top companies within the point of sales and management? Are you looking to further your career and grow? Do you have experience with Salesforce and ACH transactions? If you answered yes to those questions, then apply today! Acara Solutions is seeking highly qualified candidates to work remote with our customer based in Chicago, IL or Boston, MA area. Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience. EC Payroll Operations Specialists serve as an extension of the Toast Payroll product by executing the daily banking, and payment processes fundamental to our core payroll product. This will include the movement of funds as it relates to customer payroll liabilities, as well as the troubleshooting and resolution of any discrepancies that result from banking errors. Payroll Operations Specialists also support the implementation and ongoing operations for many of Toast's specialized products. Payroll Operations Specialists work with internal teams, third party partners, and clients to resolve customer inquiries and execute these daily processes. Payroll Operations Specialists help maintain customer happiness through the timely and accurate execution of these processes. Payroll Operations Specialists are expected to work autonomously under supervision of their Manager and must be able to self-manage and self-prioritize their workload based on team and customer needs. (Responsibilities) Complete Tier 1 Banking and Payment functions within departmental SLAs. These tasks will include processing ACH Reversals, Federal Trace Number Requests, Stop Payments, and the Return of Funds for failed transactions. Work with internal and external partners to resolve customer inquiries and banking/payment discrepancies. Communicate directly with customers to resolve banking and payment issues. Update and audit customer and employee benefit setups upon request. Additional responsibilities as capacity and needs dictate. Here's what you will receive: Pay: $50K - $55K Duration: 6 months Schedule: Day shift 7am- 4pm or 8am - 5pm Job Requirements Required Skills / Qualifications: Minimum 1 year experience using Salesforce Microsoft and Google suites - moderate knowledge ACH Transactions Movement of funds Attention to detail Able to communicate with others effectively Bachelor Degree in Finance Preferred Skills / Qualifications: Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply