Kitchen Equipment Service Technician (NC)

Join the Smart Care Team.....a growing company with top benefits, ongoing training opportunities, and a family-oriented environment.

Fuel your career with limitless growth opportunities! From advanced technician to management positions, take charge and make your mark!

Is This You?:

Are you excited to develop your technical knowledge in a fast-paced family-oriented environment? Do you thrive on problem solving to find the right technical solution for your customers? If your answer is yes, please read on.

What's in it For You:

• Grow your current industry skillset and learn commercial kitchen equipment service/repair. At this level, you will have the opportunity to learn different types of equipment, work with a team of skilled technicians and have the opportunity to receive industry certifications in Gas, Steam, Electrical and Refrigeration.
• On-the-job training with available on-demand technical support as well as ongoing formal hands-on and classroom training
• Professional CFESA certifications with the potential for advancement.
• Receive a company service vehicle, fuel card, tablet, and cell phone for business use.
• Market-leading benefits program including 401k and paid time off.
• Take charge of your career through growth opportunities including advanced technician and management positions.

What You Will Do:

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware washing, and other specialty foodservice equipment.
• Demonstrate your mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware washing, and other specialty foodservice equipment.
• Communicate with manufacturers as needed to help with diagnoses and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy.
• Promote and recommend other services provided by Smart Care to customers when needed.
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Physical Requirements:

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds.
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.
• Ability to work on ladders, roofs, and other high places.

Minimum Qualifications:

• High School diploma or equivalent.
• 3 years of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver's license and acceptable motor vehicle record.
• Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends.
• Availability for occasional overnight travel as assigned.
• Immigration sponsorship is not provided for this role.

Smart Care's mission is to help make every commercial kitchen ready to serve its customers. To do so we are committed to being America's best Commercial Kitchen Equipment service company by delighting customers during every service experience and building our team of the industry's top technicians.

Smart Care Solutions is an Equal Employment Opportunity/Affirmative Action Employer. Women, minorities, veterans, and individuals with disabilities, as well as all other qualified individuals, are encouraged to apply.

About the Company

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.