Preventative Maintenance Program Manager

Company Description

Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

The Preventative Maintenance Program Manager will oversee the preventative maintenance program for all HVAC, electrical systems (including rectifiers, generators, and related equipment), and site maintenance activities. This role involves managing vendor relationships, financial reporting, budget management, program development, and vendor performance reporting. The ideal candidate will ensure that all maintenance activities are executed efficiently and align with the company's operational standards, ultimately reducing emergency repair expenses and enhancing system reliability.

Responsibilities

• Maintenance Program Management

  • Design and implement a comprehensive preventative maintenance program for HVAC, rectifiers, generators, and site maintenance systems.

  • Schedule and oversee regular maintenance activities to minimize downtime and ensure optimal performance.

  • Collaborate with cross-functional teams to align maintenance activities with business objectives.

  • Establish and maintain relationships with vendors and service providers for HVAC and electrical systems.

  • Coordinate with vendors to ensure compliance with service agreements and performance standards.

  • Implement robust network hardening strategies to enhance security, reliability, and resilience.

  • Work closely with supporting teams to identify and mitigate potential risk to the critical infrastructure.

• Financial Reporting and Budget Management

  • Develop and manage the budget for the preventative maintenance program.

  • Prepare financial reports detailing expenditures, forecasts, and variances.

  • Identify cost-saving opportunities and implement strategies to reduce operational costs.

• Vendor Performance Reporting

  • Monitor and evaluate vendor performance against established metrics and service level agreements.

  • Prepare and present reports on vendor performance, highlighting areas for improvement and recognition of outstanding service.

• Failure Analysis and Reporting

  • Review maintenance records and incidents to determine if failures were preventable through proper maintenance.

  • Analyze data to identify trends in equipment failures and recommend preventative measures.

  • Report on the overall success of the maintenance program, focusing on reduced emergency repair-related expenses and improved system reliability.

• Credit Recovery

  • Manage the process of credit recovery for underperforming vendors or service discrepancies.

  • Negotiate resolutions with vendors to ensure financial accountability and compliance with contracts.

• Qualifications:

  • Bachelor's or Master's degree in Telecommunications, Electrical Engineering, Facilities Management, Business Administration, or related field.

  • 5+ years of experience within the telecommunications industry, with a focus on facility management and maintenance.

  • Strong understanding of HVAC, electrical systems (rectifiers, generators), and site maintenance practices. Strong analytical and strategic planning skills, with the ability to translate insights into actionable plans.

  • Excellent communication and collaboration skills, with the ability to engage with cross-functional teams and senior leadership.

  • Financial acumen and experience managing budgets for large-scale projects.

  • Familiarity with regulatory requirements and industry standards.

If you are a dynamic and strategic leader with a passion for network facility operations, we invite you to apply for the position of Preventative Maintenance Program Manager. Join us in our commitment to delivering exceptional connectivity solutions and driving the next era of telecommunications innovation.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time

The Base Salary Range: $66,500 - $95,000, commensurate with experience.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Fitness membership discounts

• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.