Ultimate Success Specialist Manager

Adobe Inc.
United States, Illinois, Chicago
Sep 26, 2024
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity The Manager, Ultimate Success Specialists, Americas, will lead a team of Ultimate Success Specialists who are each focused on showcasing the value of the Ultimate Success offering to existing customers and prospects. This management role will be focused both on leading a team of quota-carrying individual sales contributors (50% of responsibilities) as well as partnering with Adobe customers/prospects, license peers, Ultimate Success delivery, and our pricing team to build compelling presentations and value summaries to educate on customer specific benefits of Ultimate Success (50% of responsibilities). Quota will be aligned at the regional (leadership) level. What you'll Do Leadership responsibilities include regional quota accountability, weekly pipeline reviews with Adobe Ultimate Success leadership and Adobe license sales leadership, staffing guidance, serve as a point of contact for delivery/pricing/organizational concerns, mentoring of Ultimate Success sales specialists, hiring, and other leadership responsibilities as warranted. Sales focused responsibilities include regular meetings with C-level, management-level, and user-level customer/prospect contacts to educate around the Ultimate Success offering and associated benefits. Partnering with Adobe license sellers, Adobe Professional Services, and Adobe partners to showcase how all parties align to drive customer success and value. Meet with customers virtually and in person (anticipated 30% travel) to showcase the benefits of Ultimate Success. What you need to succeed Sales leadership experience and a proven pattern of success (quota attainment) An understanding of Adobe Digital Experience technology Proficient with presales solutioning and estimation for solutions involving the Adobe Experience Cloud Exceptional interpersonal skills - Written and oral including impactful presentations to senior executives High degree of intellectual curiosity and ability to learn and apply new concepts and technologies in a wide variety of marketing subject areas Strong aim to tackle customer problems and rapidly convert pipeline opportunities into closed deals Balance of business and technology savvy, including the ability to articulate high-level technical solutions to business problems and to tie your solutions to program success criteria Outstanding problem solving and analytical skills, including the ability to create clear observations, analysis, and conclusions based on customer interviews and data Excellent customer-facing skills with experience making pitches to and achieving consensus from senior executives (managers, directors, VPs, CDOs, CMOs, and CXOs) Ability to multi-task and prioritize across multiple sales opportunities at the same time Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $214,100 -- $353,300 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, emailaccommodations@adobe.comor call (408) 536-3015. Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.