Benefits Coordinator

Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.

For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you'll consider us for future career opportunities.

If you are looking to make a meaningful impact in people's lives by bringing a personal touch to finances, join our team today!

Job Purpose

The Benefits Coordinator primary responsibility is to assist in the administration of Regional Finance's employee benefit plans and leave of absence administration. This position will aid the Benefits Manager to maintain compliance with government regulations and audits.

The Benefits Coordinator will provide administrative support and customer service functions of all benefit programs including FSA, Health, Dental, Life, 403 (b), COBRA, leave of absences, STD, and LTD. Has no supervisory responsibility. Makes non-routine choices within established precedent, considering objectives, under limited supervision. Performs intermediate troubleshooting or analysis; problems require interpretation of data using generally prescribed procedures. Frequent interaction to provide basic information and/or occasional interaction requiring detailed procedural explanations or technical responses.

Duties and Responsibilities

• Provides professional and efficient customer service to internal and external customers.
• Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
• Conduct benefits orientations and explain benefits self-enrollment system.
• Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction.
• Assist employees with health, dental, life and other related benefit claims.
• Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs. Resolve administrative problems with the carrier representatives.
• Administer COBRA.
• Coordinate workers' compensation claims with third-party administrator. Follow up on claims.
• Assist Benefits manager in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company.
• Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs. Ensure distribution of required employee notices.
• Ensure leave of absences are accurately entered into HRIS system.
• Assist with benefit audits and reconcile payments of benefit premiums each month for all employees and agency payments.

• Performs other related duties as needed

Minimum Qualifications

• HS Diploma or Associated Degree
• Three years of related experience with FMLA, Leave of Absences, Disability and Workers Compensation.
• Extensive knowledge of employee benefits and applicable laws.
• Extensive knowledge of employee compensation plan/design and administration experience.
• Knowledge of ACA, ERISA, FMLA, ADA, HIPAA, etc. is require
• Human Resources - Knowledge of principles and procedures for compensation, benefits, and negotiation. Knowledgeable of compensation and benefits analysis, trends, and best practices as well as practical approaches and solutions

Preferred Qualifications

• Bachelor's Degree in related field
• Banking, Insurance or Consumer Finance experience a plus
• PHR Certification preferred
• Certified Employee Benefits (CEBS) or Group Benefits Associate (GBA) Certification

Critical Competencies

• Ability to interface with all levels of corporate, group and division management, especially in relation to providing direction and administration of compensation and benefits systems is essential.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Exceptional analysis and advanced Excel skills.
• Proficient with Microsoft Office Suite or similar software.

#LI - onsite

Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.