Student Records Assistant, College of Medicine-Tucson

The College of Medicine-Tucson's Office of Student Affairs is seeking a Student Records Assistant. This position is responsible for providing administrative support to the Student Records team and other area sub-units. The position's duties and responsibilities involve supporting academic record functions throughout the student life cycle. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to maintain confidentiality while providing excellent customer service to medical students.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

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• Oversee MyClinicalExchange (MCE) platform, to ensure students' compliance with their credentialing requirements necessary to maintain access to Banner Health facilities and the CERNER electronic health records system: Create MCE requests; Add students to approved rotations in MCE; Contact and remind students about importance of maintaining compliance.
• Manage the Visiting Student Learning Opportunities platform (VSLO) by reviewing incoming and outgoing applications, verifying required materials and documents, and processing and pushing applications to proper departments.
• Manage College of Medicine-Tucson students' VSLO applications by collecting any missing documentation from students, completing the verification process, and releasing applications to Away programs.
• Respond to visiting students' e-mails and answer questions that may arise.
• Assist Director of Student Records/Registrar with reviewing and processing College of Medicine-Tucson's Alumni medical education verification requests.
• Manage and store documents in DocuWare, help with data entry tasks.
• Assist and help with creating new student resources.
• Assist with updating currently used information sheets, presentations and databases.
• Assist in running the service indicator report.
• Follow up with College of Medicine-Tucson students who have a "Health Hold" or past due balance holds to remind them of compliance requirements.
• Communicate with the Senior, Program Coordinator about revoke holds for scheduling purposes.
• Assist the Director of Student Records/Registrar with building new term sections to successfully maintain schedule of classes.
• Assist the Student Affairs team by participating in College of Medicine-Tucson events, such as White Coat Ceremony, Medical Student Orientation, Convocation, and Match Day.
• Assist other Student Affairs sub-units, as needed.

Knowledge, Skills and Abilities:

• Ability to communicate effectively with different groups/individuals and work in team.
• Ability to handle confidential and sensitive information.
• Knowledge of Microsoft Office applications (Word, Excel, Adobe, Outlook, etc.).

• High school diploma or high school diploma equivalency is required.
• Minimum of 5 years of relevant experience, or equivalent combination of education and work experience.