Benefits Technical Lead (Temporary)

Job Summary
The Benefits Technical Lead provides comprehensive support of compliance processes, projects, analysis, and transaction management for enterprise retirement and benefits programs.

Primary Objectives

• Execute timely, effective processes to complete compliance, audit, documentation, transaction processing, reporting, and filing requirements for retirement and benefit programs.
• Coordinate, plan, and effectively execute projects relating to employee retirement and benefit programs within required timeframes.
• Respond to inquiries and requests relating to program operations from participants, auditors, and business stakeholders.

Duties and Responsibilities

• Support benefit and retirement plan compliance processes, audits, filings, notice and form distribution, and associated reporting and notice requirements.
• Provide timely, accurate responses to inquiries by plan participants, vendors, and corporate stakeholders regarding enterprise retirement and benefit programs and related transactions.
• Provide regular and ad hoc reports, census data, and supporting information for benefit audits and plan renewal and implementation.
• Execute and drive implementation and optimization projects for benefit and retirement plan programs, including coordination with vendors and internal resources, testing and audit, and escalation processes to ensure timely delivery of programs and initiatives.
• Compile and maintain accurate and compliant program and participant documentation, communication, and records.
• Coordinate benefit transactions affecting employee wages and taxes with Payroll, ensuring timely, accurate communication and documentation relating to benefit-related deductions and plan remittances.
• Enter, process, review, and complete employee benefit plan elections and status changes in HR and vendor systems. Ensure compliance with appropriate plan rules, restrictions, and timeframes.
• Other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High school diploma or equivalent required
• Bachelor degree or college-level coursework in a related field preferred

Licenses and Certifications

• Certified Employee Benefits Specialist (CEBS), Certified Benefits Professional (CBP), or equivalent preferred

Work Experience

• 5+ years' related experience in employee benefit and retirement plan administration required
• Experience with carrier and recordkeeper implementations required
• Experience with large retirement plan administration preferred
• Experience with administration of benefits programs in multiple states preferred
• Administration of benefits programs in multi-employer/union plan environment preferred

Required Knowledge, Skills and Abilities

• Understanding of features and mechanics of a broad variety of employee benefit and retirement plans.
• Understanding of applicable requirements, regulations, and federal and state laws relating to employee benefit plans.
• Excellent process management and administration skills.
• Proficiency with HRIS and/or benefits management software and related reporting and data management functions.
• Ability to identify and report discrepancies in large amounts of quantitative audit data.
• Excellent verbal and written communication skills.
• Ability to provide excellent customer service to employees and business leaders throughout multiple business units.
• Ability to properly handle confidential and sensitive information and materials; understanding and application of HIPAA protocols required.
• Ability to effectively articulate administrative and documentation requirements, enrollment processes, and eligibility information to employees and managers.
• Excellent time management skills.
• Demonstrated proficiency with Microsoft Office products at the following levels: * Excel: Intermediate level of skill * Word, Outlook: Basic level of skill

Preferred Knowledge, Skills and Abilities

• Familiarity with UKG Pro and Benefits Admin/PlanSource benefit administration tool preferred.

Competencies

• Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.
• Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.
• Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
• Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.

PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often
• Walk/travel within office environment, crouch/bend to access floor-level storage - Often
• Use hands/fingers to operate office equipment, type/complete data input, write - Often
• Reach with hands, arms; lift, move and manipulate objects weighing up to 10 pounds - Occasionally
• Sight sufficient to read instructions, documents, and screen-based information - Often
• Use hands/fingers to manipulate and file documents, folders, small objects - Regularly

Working Environment
This role requires work that may involve the following environmental conditions:

• Corporate office environment

Travel
Occasional travel to corporate office locations in the United States may be required.

Screening Requirements
Background Checks

Must be fully vaccinated against COVID-19, except as prohibited by law.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.