Senior Account Sales Representative (Bilingual Korean)
Charter Communications | |
United States, California, El Segundo | |
Sep 27, 2024 | |
JOB SUMMARY Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio Solicits residential customers through door-to door solicitation, lobby events and by building/maintaining strong relationships with property management Generates incremental revenue from existing customers by adding new/additional services Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions Attends and actively contributes to sales meetings and training programs Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting Collect and account for funds and provide receipts according to Company policies and guidelines REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Bilingual Korean required Required Education Required Related Work Experience and Number of Years PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge Preferred Related Work Experience and Number of Years WORKING CONDITIONS Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.) Exposure to moderate noise levels Must be able to work evenings and weekends Variable hours: may include weekends, holidays, and split days off |