Field Service Representative - CT/NE US

The Field Service Representative (FSR) will conduct sales visits to Tier 1 & Tier 2 customer locations. Duties include meeting with key contacts (Administrator, Executive Director, Director of Nursing, Business Office Manager) at group customer locations to reinforce and sell McKesson value prop, facilitate on-boarding and initial customer location ordering , support key sales initiatives as directed by Sales Managers and Tier 2 National Account Managers, manage utilization and formulary adherence, particularly with customers using a PPD pricing model and support McKesson Brand and other product conversions. FSR will also coordinate with Sales Managers and Tier 2 National Account Manager to capitalize on incremental sales opportunities.

Key Responsibilities

* Execute sales calls on group customer locations as directed by National Accounts team.
* Sell and reinforce McKesson value prop that has been sold to the corporate office to the group customer locations.
* Support customer on-boarding by making presentations to key people at customer locations during the first 30 days of the customers start date.
* Introduce new products to field locations as driven by product conversions and formulary changes directed by the corporate office.
* For PPD Customers, educate key personnel at customer locations and influence them to drive lower product utilization and adhere to the product formulary approved by the corporate office.
* Determine any customer satisfaction gaps at customer locations and resell value prop as needed.
* Sell products to locations as allowed by customer agreement. (equipment, housekeeping products, Specials)

Minimum Requirements
2+ years of relevant experience

Critical Skills

* 2+ years of account management experience
* Must have a valid driver's license and clear driving record
* Ability to travel 3 - 4 days/week
* Advanced proficiency with MS Office

Additional Knowledge & Skills

* Detail oriented with good problem-solving skills
* Good reasoning abilities and sound judgment
* Ability to work autonomously
* Strong and persuasive communication skills, ability to influence and drive customer behavior to and predetermined objective.
* Strong consultation and communication skills; able to sell McKesson value prop and collaborate well with a diverse range of people at customer locations; tactful, professional, and flexible
* Able to thrive in a dynamic environment and navigate organizational complexity and change
* Professional, engaging, and confident demeanor
* Adaptive and solution-based sales approach to working with customers/sales teams
* Understand technology and customer ordering systems
* Willingness to relocate for career growth a plus

Travel
Up to 80%

Education

Degree or equivalent andtypically requires 2+ years of
relevant experience.

Physical Requirements
Significant amount of time performing computer and phone-based work is required
Significant amount of time spent traveling via automobile

Must be authorized to work in the US. Sponsorship is not available for this position.