Business Planning & Operations Manager

Business Planning & Operations Manager (Global Partner Development & Relations)
San Mateo, CA (hybrid) - will require coming into our offices 2 times per week

The Global Business Strategy & Planning (GBSP) team plays a pivotal role within Sony Interactive Entertainment's (SIE) Global Partner Development & Relations (GPDR) division, driving success by aligning GPDR's business goals with SIE's broader strategic vision. Our mission goes beyond simply meeting targets - we shape the future by ensuring GPDR achieves its financial, strategic, and people commitments.

With a focus on three key areas - crafting GPDR's strategy and business plans, analyzing performance, and managing operations - the GBSP team is at the heart of the action, steering the organization toward sustained success.In this role, you will lead GPDR-wide planning and execution, ensuring seamless business rhythm, effective governance, and exceptional team engagement, all while creating a connected and future-ready organization.

In this role you will:

• Coordinate critical year-round projects in parallel with the GPDR governance calendar
• Lead GPDR annual meeting rhythm, ensuring effective preparation and execution, from timely material collation and submission to accurate notes and actions circulation
• Be responsible for the governance and execution of quarterly and annual GPDR commitments, including budget submissions, internal communications, and planning updates

What you'll do:

• Maintain governance calendars to ensure GPDR delivers its key obligations on time, collaborating with contributors to maintain its accuracy and sharing regularly for wider visibility
• Implement projects, mapping out workback schedules to achieve delivery success
• Draft communications and presentation materials for Executive meetings, ensuring clear and appropriate narrative for the audience
• Handle meeting governance of GPDR Management Committee, SIE Global Management Committee, and Executive partner sessions
• Support GPDR Sync Weeks, quarterly leadership offsites, townhalls and social events, contributing to high quality materials creation
• Support integration of the GPDR annual objectives in day-to-day business, ensuring all verticals are engaged
• Administrate GPDR leadership and divisional meetings to note decisions, drive action items and cascade information to teams directly
• Monitor OPEX and headcount tracking, ensuring both fit within Corporate Planning guidelines
• Cultivate day-to-day relationships with cross-functional counterparts across Financial Planning & Operations, Commercial Finance, HR and others where appropriate
• Implement a consistent approach to new starter onboarding
• Run the GPDR Information Hub on SharePoint consistently reviewing and updating it to ensure its relevance and accuracy

You'll be comfortable with:

• Involvement in high impact programs that affect large cohorts of internal colleagues, ensuring timelines delivered
• Working self-sufficiently sometimes within ambiguous circumstances and in fast turnaround times
• Producing high quality presentation materials with a clear and concise narrative, suitable for wide and senior audiences
• Proactively evangelizing the value and importance of the work of our team and division, ensuring appropriate consensus
• Running internal SharePoint sites for investment submissions and for employee information
• Implementing divisional and leadership meetings/events/socials, motivating engagement and attendance
• Leading meetings, driving the agenda to start and end promptly, and ensure objectives are achieved
• Drafting executive communications and reviewing with HR and senior leadership

What we're looking for:

• A minimum of 5 years of experience in project management, business planning, business operations or similar
• Excellent written and verbal communication skills required for a wide variety of audiences across the business and up to executive level
• Robust organizational and project management capabilities, including the ability to build, lead, and monitor timelines with inter-related dependencies
• Experience in establishing and developing programs involving multiple internal functions, preferably at global scale
• Ability to work through change with both business and employee needs in mind
• Proven track record offering appropriate business solutions using data-driven insights
• Strong collaborative working style to achieve results
• A long-term strategic planner able to identify and adjust short- and medium-term workflows at pace
• A passion for getting things done simply and quickly
• Demonstrable experience crafting healthy organizations and fostering positive team culture
• Interest in gaming, gamer culture, digital entertainment and consumer electronics is advantageous
• Proficiency in English crucial
• Experience of working in a global environment an advantage

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