Collections Specialist

Tyler Technologies
United States, Maine, Yarmouth
Sep 27, 2024
Collections Specialist Apply Online Tyler Technologies is growing, and we are looking to hire a Collection Specialist to join our Corporate Finance team. This position is responsible for a portfolio of customers which is made up of City, State and Local Government entities. The ideal candidate will have prior high-volume call experience with strong negotiation and customer service skills. As a part of Tyler's corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector. Location Yarmouth, Maine \| Plano, Texas Travel 0-5% Responsibilities Interact professionally with external customers on all collection issues, including making collection calls. Work with other members of the collections team to determine and carry out the best method to resolve delinquent accounts. Provide statements, invoices and information to internal and external customers as needed to assist in resolving collection issues. Create and maintain positive relationships with external customers and internal partners to assist in timely payments and customer issue resolution. Prioritize and complete multiple collection efforts in a timely manner. Qualifications Associate degree or equivalent work experience. Call experience Accounting background is helpful. Microsoft Office experience. Strong communication and customer service skills