Plant IT Support Specialist (On site Charlotte, NC)

This on-site position is open to any qualified applicant in the United States.

This position is on-site Charlotte, NC. A qualified applicant must be local to this area or be open to relocation.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Practice - CIS - Cloud, Infrastructure, and Security Services

About Cloud Infrastructure & Security Services: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.

Job Title: Plant IT Support Specialist (Onsite)

Required Skills

Technical Skills: Windows 10/11, Server 2016, Server 2019. Administrating & troubleshooting Windows servers & desktops issues.

Technical Skills: VMware Administration and Dell products (servers, workstations and rack mount servers).

Roles/Responsibilities

• Installation of Windows Operating (OS) systems for servers and desktops.
• Re-imaging of OS for break/fix purpose.
• Work with windows peripherals like printers, multiple displays/monitors.
• Work on hardware issues for both servers and desktops.
• Coordinate with hardware vendors for servers, desktops and storage systems.
• Installation , Configuration and Administration of VMware servers
• Configure physical network connections between servers and storage for virtual environment.
• Perform vMotion, CPU, RAM, disk administrative tasks including capacity increases.
• Move/rack/stack hardware assets at the plant as needed by business.
• Deploy Virtual Machines and use Clones, VM Snapshots, template & perform health checks for virtual servers.
• Front end IT maintenance and downtime activities with proper coordination with other IT teams.
• Ensure High availability, Clustering for plant servers in VMware environment.
• Setting up and monitoring performance and capacity planning.
• Managing Tasks, Events and Alarms Windows Admin - 2016/2019/2022/Win10/Win11.
• Sort complex issues pertaining to hardware and network failure - Monitor both Hardware and Software systems for errors and update them regularly to maintain proper functioning and flow of information.
• Perform administrative tasks in managing antivirus, remote desktop, VNC, putty or other tools used for IT purpose on plant systems.
• Recommend new updates and changes needed for IT infrastructure at plant.
• Create, update and maintain documents for managed IT assets.
• Work on infrastructure tickets related to windows issues.
• Participate in customer interfacing reports/audits and project activities for the plant.
• Participate in life cycle management of managed servers/desktops/storage.
• Travel to nearby sites for fixing IT issues or providing hand/feet support.
• Should be willing to travel to nearby Manufacturing sites if needed. Fully reimbursable business travel.

Job Location

Primary: Charlotte - NC USA

Salary and Other Compensation

Applications will be accepted until November 1, 2024.

The annual salary for this position is between $49,000 - $92,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

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