IT Systems/Network Administrator

Position Description

Goodfellow Bros. (GBI) is a large heavy-civil contractor with operations throughout the West Coast & Hawaii. Our company is a fourth-generation, family-owned business celebrating over 100 years in the industry! We have earned a reputation for professionalism and integrity that reflects our longstanding commitment to the individuals, businesses, and resources of the communities in which we live and work.

GBI has always maintained that our employees are our greatest asset, and we are now seeking to add to our team. We are looking for an IT Systems Administrator to join our team in Wenatchee, WA.

Position Summary

As a leading member of the Goodfellow Bros. IT team, the IT Systems/Network Administrator, while working under the direction of the IT Systems & Security Manager, will have oversight and be responsible for effective design, provisioning, installation, configuration, operation, and maintenance of complex IT Networks & Systems. They will participate in technical research, vendor engagement and development to enable continuing innovation within the organization and to ensure systems comply with security standards. This position includes a combination of both onsite and remote support of systems and customers located in Washington, Oregon, California, and Hawaii.

Benefits

We offer employees (and their families) medical, dental, vision, disability, and basic life insurance. Employees are able to enroll in our company's 401k plan, as well as profit sharing plan. New hires also accrue fifteen days of vacation leave annually and receive ten paid holidays and nine days of sick leave throughout the calendar year.

Essential Functions

Systems/Network Administration

• Administer, troubleshoot, and perform regular maintenance for both on-premises and cloud-based solutions, including (but not limited to) Microsoft Active Directory, Microsoft Azure, Microsoft Exchange Online, Microsoft Office 365, Microsoft SharePoint Online, Enterprise SPAM filtering, and Mobile Device Management.
• Develop and maintain documentation, including system configurations, inventory, standard operating procedures, support procedures, diagrams, disaster recovery procedures, and implementation plans.
• Assist with procurement, installation, and management in all areas of network technologies such as routers, switches, Wi-Fi, gateways, data centers, VPN, network protocols (TCP/IP and routing protocols), network management platforms, network sniffers, and IP Telephony (VOIP)
• System installations, hardware and software upgrades, diagnosing, repairing, and daily monitoring of enterprise systems to ensure optimal infrastructure performance and high availability.
• Assist with Enterprise Backup and Recovery administration.
• Recommend improvements to the organization's technology systems, services, and network infrastructure.

Support

• Provide high-quality and prompt level II and III technical support while serving as a lead member of the IT Team.
• Possess a strong sense of integrity and a highly ethical approach to sensitive data and resource access.
• Work with third-party vendors and developers to coordinate the resolution of problems, issues, and systems integration needs.

Planning & Maintenance

• Document all significant changes using change management procedures.
• Deploy critical infrastructure patches and upgrades
• Proactively monitor system and service performance and proactively address potential issues.
• Perform after-hours and weekend maintenance as required to ensure maximum systems uptime.
• Collaborate with IT Systems & Security Manager in planning large-scale infrastructure projects.
• Familiar with project management practices and principles

Security & Infrastructure

• Works with IT Systems & Security Manager to execute security projects.
• Keeps knowledge of IT technology current, specifically regarding network standards and security best practices.
• Under the guidance of the IT Systems & Security Manager, research and evaluate modern technologies and solutions to improve network performance, security, compliance requirements, and evolving business needs.
• Works with IT Systems and Security Manager to research, design, and implement cloud infrastructure services as needed

Required Education, Experience, and Technical Knowledge

• Four (4+) years' experience performing systems, network and database administration duties, Computer Science or equivalent combination of education, experience, or training.
• Bachelors in computer science or equivalent years of experience
• Server+, Network+, Security +, CCNA, CCSK, or equivalent certification is highly recommended
• Must have working knowledge and hands-on experience with various technologies including, but not limited to:
• Microsoft Server operating systems
• Microsoft Active Directory & Administrative Services and related domain services
• Microsoft Office 365, Azure/Entra Infrastructure & related cloud services
• Microsoft Windows 10, 11 SharePoint Online, Intune, Exchange Online,
• Experience in endpoint security management and best practices
• Experience in mobile device management
• Experience with email filtering services and email hygiene
• Experience with Server Virtualization Technologies (VMware/Hyper-V/Nutanix)
• Experience with enterprise SAN and NAS technologies
• Experience with Microsoft Dataverse, PowerShell, Power Apps, Power Pages, Dynamics 365
• Experience with Linux operating systems
• Experience with Microsoft SQL server administration, SQL Queries, and stored procedures
• Experience with Fortinet Firewalls, Cisco Meraki networking switches, Arista switches, load balancers, and high-availability architectures.
• Advanced network design (Layer 2/3) and administration, troubleshooting techniques and methodologies, knowledge and experience with network segmentation and general design best practices
• Knowledge of risk management frameworks, CMMC 2.0, NIST CSF, NIST RMF, CIS, PCI-DSS, ISO 27001
• Knowledge of zero-trust principles and architecture

Travel Requirements

The travel requirement for this role is approximately 15% - 20%, mostly consisting of scheduled travel by car to data centers or offices in Washington and Oregon. Additionally, domestic travel by air and/or to other company regions will be required on an occasional basis.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.