Sr Admin Specialist

Grade: T24

Learn more about the "T" salary structure here: https://careers.temple.edu/sites/careers/files/documents/T_Salary_Structure.pdf

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Summary:

The Senior Administrative Specialist for the Department of Endodontology in the Maurice Kornberg School of Dentistry provides complex administrative support for the day-to-day operations of the department and serves as the Residency Coordinator for the program. Reporting to the Department Chair and working under limited supervision, the Senior Administrative Specialist handles highly sophisticated administrative tasks. These include managing the application and interview process for potential endodontic residents, providing the necessary support for didactic and clinic courses offered by the department, maintaining accurate records for the students, staff and faculty members' requirements, and regularly updating students' competency experiences. Additionally, this role involves creating and managing department calendars and collaborating with faculty and staff members to ensure they maintain proper credentials and complete competency trainings. Other responsibilities include managing an office that interacts daily with students, faculty, staff, alumni, professional and academic organizations, and department and university personnel.

The Senior Administrative Specialist will also work closely with the Senior Dental Assistant within the department to ensure the smooth operation of day-to-day clinical activities. This includes assisting with the scheduling of clinical and clerical staff, and providing front desk coverage as needed due to staff breaks, call outs, trainings, or shortness of staff. Front desk responsibilities will include greeting and screening visitors, answering telephones, and returning voicemails. The Senior Administrative Specialist will also be responsible for assisting with departmental billing, including manual and electronic billing, insurance verifications, payment posting and reconciliation, and follow-up on denied claims. Performs other duties as assigned.

When you come to Temple, you don't only come to an impressive campus with an abundance of resources and amenities. You come to Philadelphia, where Temple's Main Campus is woven into the city's fabric. Temple is committed to this community and provides several financial programs for full-time faculty and staff who purchase and reside in homes surrounding Main Campus and the Health Sciences Center.

To learn more about the benefits of working at Temple University please go here: http://careers.temple.edu/careers-temple

Required Education & Experience:

At least 3 years of directly related experience. An equivalent combination of education and experience may be considered. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:

*Must be able to work with a diverse population of students, faculty, staff, and other external contacts.

*Must have great attention to detail and sound judgments with the ability to make independent decision.

*Must have excellent written and verbal communication skills and organizational and interpersonal skills.

*Must be capable of organizing and maintain large quantities of information.

*Excellent customer services skills with the demonstrated ability to calmly handle various complaints, problems, and questions.

*Ability to multitask, prioritize work, and make independent decisions for non-complex issues.

This position requires a background check.

Please note this position will work on-site.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

In accordance with the City of Philadelphia's COVID-19 mandate, all Temple University students, faculty, staff, and contractors must be fully vaccinated before receiving authorization to work unless they have a medical or religious exemption approved by the University. An individual is only considered fully vaccinated two (2) weeks after receiving the 2nd shot of a primary two-dose vaccine or a single dose primary vaccine shot. Individuals who do not meet the University's vaccination or exemption requirement will be prohibited from working until proof of full vaccination, or an exemption is requested and approved. For more information, visit the University's Vaccines web page. Click here.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

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You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.