Program Manager, Health Systems

Overview

TheDepartment of Global Pediatric Medicine(GPM) is a growing department looking for professionals who are eager to help implement the St. Jude Global (SJG) mission of training the clinical workforce, developing and strengthening health systems and patient-centered initiatives, and advancing knowledge to sustain continuous improvement through research.

Responsibilities

GPM is seeking a Health Policy and Systems Research Program Manager to lead, deliver, and monitor global health policy and systems research projects and initiatives within and for the Department of Global Pediatric Medicine (GPM) and St. Jude Global (SJG). This key role involves managing a portfolio of activities to strengthen evidence-informed national health policies and systems to improve outcomes for children with cancer and other catastrophic diseases, via health systems and policy science collaborations with government Ministries, hospital leadership, clinicians, researchers, and patient advocates.Health policy and systems research skills alongside complex program management expertise would be critical, as this individual would be responsible for coordinating multi-faceted efforts deployed across all 6 World Health Organization (WHO) regions, including our St. Jude Country Collaboration for Childhood Cancer Control (C5) tool used to guide teams in national systems strengthening and priority setting, and our Policies tool suite which includes a dynamic global visualization platform based on 5000+ screened national health policies and multi-lingual health policy analysis tools for researchers and Ministry collaborators. This team member will also work to support St. Jude's activities as the WHO Collaborating Centre for Childhood Cancer.The ideal candidate would be eager to facilitate work streams to promote collaborative health policy and systems research, and also directly contribute to researching, documenting, co-designing, monitoring, and disseminating innovations in support of the St. Jude Global strategic vision.

The GPM Health Systems Unit Program Manager is responsible for:

• Coordinating and implementing multi-site health policy and systems research projects with collaborators, including health systems needs assessments and policy analyses

• Collaborating with teams in analyses of health systems and policies (particularly those pertinent to national cancer control planning), and facilitating strategic implementation needs across operational levels

• Developing, implementing and aligning standardized tools, frameworks, and metrics to ensure execution of project deliverables and optimize impact

• Supporting and maintaining data syntheses and dashboards to track and communicate progress and deliverables

• Developing and designing compelling reports, research/policy briefs and messaging specifically tailored for needs in partnership with diverse collaborators

• Organizing, designing, and facilitating workshops (national, regional, global; virtual or in-person), including liaising with stakeholders to achieve shared objectives

• Planning, coordination and documentation of site visits and progress meetings

• Facilitating communication and implementation of initiatives with global collaborators including United Nations agencies and governmental stakeholders

• Developing strong working relationships with partners both at St. Jude and key global collaborator sites

• Working with team members across sites to ensure timely accomplishment of deliverables

• Facilitating discussions in live meetings, presentations, and email/written communications

• Maintaining program budgets and tracking spending

• Aligning SJCRH mission, St. Jude Global Strategic Plan and global collaborative initiatives

Skills and Abilities

• Technical skills in global health systems and policy (including researching/monitoring)

• Familiarity with general medical/health services, health systems and policy terminology

• Familiarity with applying quantitative, qualitative, and mixed methods

• Familiarity with project management frameworks in health related and resource-limited (low- and middle-income country) settings strongly preferred

• Excellent organizational skills and attention to details

• Strong communication and analytic skills

• Demonstrated problem solving skills

• Strategic planning and prioritization abilities

• Able to analyze, synthesize and adapt to new information quickly

• Openness and discernment to integrate feedback from team and other stakeholders

• Familiarity with quality improvement and implementation science methodologies a plus

• Language skills in one of the other 5 WHO official languages in addition to English an asset (Arabic Chinese, French, Russian, Spanish)

• Experience with data visualization (e.g., using PowerBI) an asset

• Flexibility in schedule to accommodate meetings across different time zones

• Flexibility to travel (estimated 20%) for on-site facilitation, as needed and as feasible

• Experience leading multi-sector stakeholders in implementation efforts strongly preferred

• Demonstrated ability to plan and coordinate multiple projects/work initiatives

• Cultural sensitivity is a must

All candidates must submit a cover letter to be considered for the position.

Minimum Education

• Bachelor's degree in public health, public policy, epidemiology, or related field required

• Master's degree in public health, public policy, epidemiology, or related field preferred

Minimum Experience

• Five (5) years of complex program management experience, preferably including time in health-related and resource-limited (low- and middle-income country) settings

• Demonstrated ability to plan and coordinate multiple complex projects/work initiatives simultaneously, preferred.

• Demonstrated experience leading multi-sector stakeholders in project planning and implementation, preferred.

• Experience designing and managing programs with a focus on customer needs. Preferred.

• Experience in program budget tracking, reporting, and risk management is preferred.

• Proven experience engaging with senior leaders to facilitate decision-making is preferred.

• Experience providing guidance and mentorship within program management is preferred.

• Some experience driving continuous program improvement projects is preferred.

Compensation

Explore our exceptional benefits!

Diversity, Equity and Inclusion

St. Jude Children's Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world-regardless of race, religion or a family's ability to pay. Learn more about our history and commitment.

Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital's roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.