Remote New

Sr Inside Solution Architect

Connection
medical insurance, paid time off, sick time, 401(k)
United States, New Hampshire
Sep 28, 2024
Sr Inside Solution Architect With an eye for detail and a contagiously positive attitude, you’re the teammate everyone counts on to get the project buttoned up and across the finish line. Remote, NH CONNECTION At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we’re a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose. https://www.connection.com/ keywords: what we do,who we are,why you should join us,solutions,customer service,performance,proficiency,knowledge,initiative,skills Full Time $93,000.00/Yr. - $118,000.00/Yr. Overview: What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us: You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Entity of type com.vizirecruiter.common.domain.model.Label with id: 2025 Entity of type com.vizirecruiter.common.domain.model.Label with id: 2024 Entity of type com.vizirecruiter.common.domain.model.Label with id: 16471 Responsibilities: Working with minimal supervision with the general guidance of the Manager, Inside Solution Architects (MISA), relying on experience and judgement to plan and accomplish goals, the Senior Inside Solutions Architect (Sr. ISA) provides advanced pre-sale technical consulting, specific to area of expertise and certification, to advise and recommend technology solutions of highly advanced levels of complexity to clients, referring only exceptional problems and issues for management review or approval. The Sr. ISA works directly with the account executives to effectively penetrate and drive solutions within targeted accounts. The Sr. ISA assesses the client needs utilizing business systems analysis and designs a solution that fits the functional requirements of the client. The Sr. ISA, as a solution provider, enhances the engagement with customers and prospects in new business opportunities. The Sr. ISA acquires and maintains various technical certifications in their practice area and demonstrates competencies in multiple technology areas such as storage, networking, virtualization and security. Requirements: Advanced use of Microsoft Excel, Cisco Webex and relevant internal business systems. Advanced knowledge of respective practice area technologies and related product solutions (datacenter, networking, security). Pre-sale IT certifications in practice area is required. High aptitude to stay current and train on related technology areas. Account planning skills with experience in up-sell and cross-sell strategies. Articulate with ability to clearly demonstrate the value proposition to the customer. Adept at providing technical solutions based on customer needs per the practice area. Analytical with ability to assess the customer’s business systems requirements. Action oriented with strong executional skills. Self-motivated and results-driven. Excellent time management skills. Strong interpersonal, organizational, communication and negotiation skills. Proven experience managing projects and delivering expectations, both internally and with clients. Proven success at working collaboratively with sales and internal colleagues to solve technical problems. Proficient use of Microsoft Excel, Cisco Webex and relevant internal business systems. Working knowledge of respective practice area technologies and related product solutions (datacenter, networking, security). Multi-tasker, with high energy, and excels in a fast-paced, dynamic call center environment. Working for a manufacturer or vendor is a plus. Min USD $93,000.00/Yr. Max USD $118,000.00/Yr.