Communications Coordinator

Safelite Auto Glass
United States, Ohio, Columbus
Sep 28, 2024
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Communications Coordinator is responsible for supporting the Internal Communications team through daily responsibilities that allow for maximum efficiency in communication processes and strategies. What You'll Do: Support the daily administration of key communications-related processes and activities: Monitor internal communications requests, plotting key initiatives and ensuring all requests are responded to and initiated in a timely manner. Maintain communication channels including The Wire and SharePoint sites. Monitor posts and comments on The Wire to identify associate sentiment and quickly escalate issues as appropriate. Support the creation and distribution of email campaigns and re-occuring communications. Pull channel data and analytics to understand associate engagement and identify insights. Collaborate on communication for our field leaders and front-line associates: Support the day-to-day content calendar for the field population through various Channels, including email and the Wire, ensuring content aligns with our priorities and meets brand standards, including: daily ops, technical / standard operation procedures (SOP) and front-line Associate Engagement Execute communications-related processes including the maintenance of the field contact list. Serve as a trusted partner: Partner cross-functionally to maintain associate distribution lists, identifying areas for improved efficiency and supporting the manual intervention required. Work closely alongside subject matter experts (SME) to ensure integrated content across communications channels Monitor and respond to general inboxes including Field Communications, Corporate Communications and Media Relations Provides support for key projects, initiatives and event planning and execution as needed, including communications, logistics coordination and on-site support where appropriate. Performs other duties as assigned Complies with all policies and standards What You'll Need: Bachelor's Degree preferred 1-3 years experience required Excellent time-management skills, including the ability to effectively prioritize, and re-prioritize tasks as needed Strong written and verbal communications skills Extreme attention to detail Ability to build relationships and collaborate with team & cross-functional partners Works well under pressure to meet deadlines #LI-LS1 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --