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Assistant Director Alumni Engagement

The University of North Carolina at Greensboro
Commensurate with experience
United States, North Carolina, Greensboro
Sep 30, 2024
Posting Details
Position Information


Position Number 013832
Functional Title Assistant Director Alumni Engagement
Position Type Administration - Staff
Position Eclass EP - EHRA 12 mo leave earning
University Information
Primary Purpose of the Organizational Unit
A number of professionally diverse units with specific charges come together to comprise University Advancement and support our shared mission.

Mission Statement

Our mission is to inspire connections, investments, and engagements that drive excellence and opportunity. Our vision is of a University that illuminates potential, eliminates barriers, and ignites achievement.

University Advancement includes Alumni Engagement and Advancement Communications, Philanthropic Engagement, Development, and Advancement Operations.

We secure philanthropic support from business leaders, alumni, and friends of the University and utilize this support to create an inclusive, collaborative, and responsive environment that makes a difference in the lives of students and the communities we serve.
Position Summary
The Assistant Director will oversee an array of programs, creating and nurturing opportunities for meaningful alumni engagement through event management and engagement. As part of the Alumni Engagement staff, the Assistant Director will be a member of a team responsible for supporting the University's network of 140,000 alumni - with a focus on young alumni and current student programming. The ideal candidate will be a resourceful individual with superior interpersonal, written, organizational, and relationship-building skills. The candidate must be a self-starter, be able to handle multiple priorities, and be detail oriented.
The Assistant Director will coordinate and co-manage alumni programs and events. This requires frequent, meaningful interaction with alumni, staff, faculty volunteers, students and other partners. The Assistant Director will do this by proactively balancing several projects at once and will set and meet deadlines to ensure measurable success. Building partnerships with alumni will be critical, therefore regular outreach and communication with leadership teams, volunteer boards and committees will be required.
The Assistant Director will serve as the main point of contact and connectivity for alumni interested in engaging with the university by triaging and coordinating talent deployment across campus. The Assistant Director will have the ability to serve as a coach to decentralized units determining how to craft engaging alumni experiences and employ best practices in volunteer management.
The Assistant Director will be a skilled communicator with the ability to build a pipeline of warm leads and generating social capital. The Assistant Director will also have the ability to make targeted and proactive asks of prospects, volunteers and community leaders to generate affinity.
The Assistant Director will play a critical role in executing the overall strategic direction of the Office of Alumni Engagement. The ideal candidate should be proficient in Microsoft Office Suite , Facebook and lnstagram. Experience with Banner, the university data base, and EverTrue is preferred. The Assistant Director should also have knowledge working with data, showing proficiency in analyzing data for alumni trends, and tracking the data for measurement. The candidate should possess knowledge of social media best practices and the ability to create online engagement strategies.
The Assistant Director will be a member of a highly visible team, which requires quick response time to emails beyond the traditional work hours. The Assistant Director must also be available for occasional evening and weekend assignments. Minimal domestic travel is required.
Minimum Qualifications

  • Bachelor's Degree
  • 2 years of experience in a professional position, preferably in a higher education environment or related relevant experience.
  • Demonstrated experience establishing and maintaining effective working relationships with various levels of professionals, internal and external to the organization.
  • Experience with program design and implementation.
  • Working effectively in a team environment.
  • Ability to proactively manage several projects at once and set and meet deadlines.
  • Proficiency in Microsoft Word, Excel, Power Point, database management, social media and online engagement strategies.
  • Ability to handle a fast-paced and results oriented environment, with the ability to work in a timely manner.
  • Comfortable working in a high visibility position, understanding that quick response times and flexibility are required.
  • Ability to develop, implement and evaluate new strategies, programs and procedures.
  • Strong oral, written communication and presentation skills.
  • Ability to work weekends and evenings is required. Travel regionally as required.

Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications
Special Instructions to Applicants
Recruitment Range Commensurate with experience
Org #-Department Alumni Engagement - 34001
Job Open Date 09/30/2024
For Best Consideration Date
Job Close Date
Open Until Filled No
FTE 1.000
Type of Appointment Permanent
If time-limited, please specify end date for appointment.
Number of Months per Year 12
FLSA Exempt
Applied = 0

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