Dyson Director of Student Services, Charles H. Dyson School of Applied Economics, Cornell University

Our College:

Leading at the intersection of people, business, and technology, the Cornell SC Johnson College of Business is one of the most comprehensive business schools in the nation and includes many areas of expertise not found in any other leading institution. The college is comprised of the university's three accredited business schools, each of which is recognized as among the best in higher education: the Charles H. Dyson School of Applied Economics and Management, the Samuel Curtis Johnson Graduate School of Management, and the School of Hotel Administration. Our academic research; industry and community engagement; and undergraduate, graduate, and professional degree programs all reflect the future of business: flexible, collaborative, and cross-disciplinary. The college community includes 244 research faculty, 44,000 alumni, and nearly 3,300 undergraduate, professional, and graduate students. The SC Johnson College of Business has an unparalleled resource base from which to draw-within the college, Cornell Tech in New York City, and Cornell University broadly.

The Charles H. Dyson School of Applied Economics and Management is a large and diverse school within the SC Johnson College of Business and is currently ranked number 7 in Poets & Quants rankings of undergraduate business programs. The Dyson community includes over 900 undergraduate students, 250 graduate students, and 75 faculty who are nationally and internationally known scholars in economics and business disciplines. The land-grant mission of the School, which encompasses research, education, and extension programs, supports the creation and dissemination of knowledge that makes a difference for students, the state of New York, the nation, and people around the globe.

Dyson Director of Student Services Opportunity:

Cornell leaders are expected to foster a culture of belonging and a psychologically healthy work environment by being trustworthy; respecting all individuals; being flexible; supporting work/life balance as well as healthy boundaries; being open to new ideas, alternatives, and perspectives; speaking up and taking action if others are being excluded or treated inappropriately; and recognizing the contributions of others.

Reporting to the David J. Nolan Dean of the Charles H. Dyson School of Applied Economics and Management and secondarily to the SC Johnson College of Business Associate Dean for Student Services, the Director of Student Services is responsible for leadership and development of the Dyson students services team including the registrar and a staff of advisors and administrative support professionals. The Director oversees all undergraduate student support functions including new student communications and orientation, the Dyson transition course-Dyson by Design, academic review and advisement of Dyson undergraduates and supporting students of concern and responding to students in crisis in collaboration with campus colleagues. The Director also supervises the Graduate Coordinator of the Master of Professional Studies (MPS) program in Applied Economics and Management.

The Director leads collaboration and coordination of student programming in partnership with the Director of Undergraduate Studies and alongside other Dyson-based student-facing teams including career management and diversity & inclusion, as well as with the college admissions team and other college functions including alumni affairs & development, external relations, information technology, facilities and finance. The Director represents Dyson and is an active participant in university networks, working groups, and committees often convened by the Vice Provost for Undergraduate Education and teams such as New Student Programs and the Dean of Students office within Student and Campus Life.

Enrollment representatives within Cornell's colleges, schools, and units regularly collaborate and partner with the Enrollment Division to accomplish the University's enrollment goals.

It is critical that the Director establishes strong rapport with the students and is a leader in community-building efforts with the students.

Required Qualifications

• Master's degree and minimum of 5-7 years' experience in student services, advising or related functions within a college or University
• Demonstrated commitment to student success and wellbeing
• Experience in and demonstrated commitment to diversity, equity, inclusion, and belonging.
• Supervisory and management experience
• Strong communication skills
• Strong interpersonal, and specifically student advising skills, with the ability to effectively collaborate, network and develop relationships

Preferred Qualifications

• Experience working with business or students in pre-professional degree programs.

This is a full-time position based in Ithaca, NY and will provide hybrid work flexibility.

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.
• Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.
• Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

Application Procedure:

When applying through our system, please remember to attach your application materials (Resume and Cover Letter) in either Microsoft Word or PDF format. In the Experience Section of your application, use the "Drop Files Here" box to manually drag document(s) into your application. For a more detailed description and instructions on how to apply online, please click here as an external candidate.

NOTE: Cornell employees must apply through the Internal Cornell Career site.

• Relocation assistance is available for this position.
• No Visa sponsorship available.
• This is a full-time position based in Ithaca, NY and will provide hybrid work flexibility.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

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• Unique applicable skills
• Academic Discipline

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EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.