Branch Manager

What do our Branch Managers do?

Our Branch Managers are responsible for the overall guidance of their branch and are the key contact for implementing change in their area. As part of these responsibilities, the Branch Managers are counted upon to provide a realistic view of areas that impact how our customers are served and our coworkers be developed. They must be motivational and progressive with their actions and commitments. They are responsible for understanding, appreciating, and following the organizational branch policies and expectations of the company.

Responsibilities and essential job functions include but are not limited to the following:

• Develop the management team to achieve growth, productivity, and profitability goals of the branch as well as deliver legendary customer experiences
• Interview job applicants and select top candidates as well as monitor staffing needs
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the branch
• Drive the implementation of company programs and initiatives by motivating and supporting the management team within the branch to develop and implement action plans that meet operational and organizational objectives
• Review environments and key business indicators within the branch to identify problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals
• Play a supporting and auditing role with operations, sales, and office leadership positions

What do you need?

• Bachelor's Degree or equivalent combination of experience, education, and training
• At least five to seven years Branch Manager or equivalent level position
• Strong attention to detail with a background in management, sales, training, relationship development, and/or excellent customer experience
• Experience analyzing financial reports in a complex, fast-paced environment
• Successful background managing in pest control industry a plus
• Available to travel as well as participate in a rotating on-call schedule for off-hours and weekends
• Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
• Must pass pre-employment background screen
• Valid driver's license/clean driving record