Assistant Membership Director - (Waukesha)
YMCA of Greater Waukesha County | ||||||||||||||
$20.00 Hourly | ||||||||||||||
United States, Wisconsin, Waukesha | ||||||||||||||
320 E Broadway (Show on map) | ||||||||||||||
Sep 30, 2024 | ||||||||||||||
Job Details
Description
GENERAL FUNCTIONS
Under the direction of the Membership Director and in accordance with Association policies, the Assistant Membership Director is responsible for collaborating with the Membership Director to provide stellar customer service to members and guests, oversee staff responsible for: program information and registration, membership sales and retention, access and facility safety and directly supervise Building Supervisors. This position is scheduled to work opposite or staggered hours of the Membership Director and is a key front-line role in the delivery of information and member service. ESSENTIAL DUTIES AND RESPONSIBILITIES
Qualifications
EDUCATION AND EXPERIENCE: Must be 18 years of age, high school diploma or equivalent, bachelor's degree preferred. Must have a minimum of 2 years of customer service experience. Prior leadership experience preferred. Must relate well to members and program participants to resolve issues and conflict. In addition, the position requires good organizational, oral, and written skills. Must be self-motivated, demonstrate decision-making skills, require minimal supervision, and work well with members and staff. Must be able to stand and walk for extended periods on a frequent basis. Requires the ability to exhibit the core values of caring, honesty, responsibility, and respect in all aspects of work with the YMCA. EQUAL OPPORTUNITY EMPLOYER THE YMCA WELCOMES A DIVERSE WORKFORCE The Y: Were for youth development, healthy living and social responsibility |