Certified Medical Assistant / Business Associate

Certified Medical Assistant / Business Associate

POSITION SUMMARY:

Performs direct clinical activities in a courteous, caring and respectful manner. These include patient intake, blood draw, pharmacy calls, EKG and any tests required by the provider. Responsible for accurately documenting in an EMR system in accordance with licensure and The Valley Hospital policies and procedures. Maintains close working relationships with all practice staff to ensure proper workflow, care and treatment. Performs a variety of front desk activities that support the Practice and professional staff to include patient registration, billing, insurance, and safe visit protocols as directed or requested by Practice Manager/Supervisor.

EDUCATION:

High school diploma or equivalent and completion of a formal Medical Assistant program recognized by the State of New Jersey to include completion of formal coursework in office management, database management or business. Current and valid certification as a medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required. Computer literacy required.

EXPERIENCE:
Previous Medical Assistant experience in a clinic, physician's office or outpatient setting along with previous customer service/data entry, administrative/office management/clerical experience required.

SPECIAL SKILLS:
Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required. BLS certification required upon hire. Understanding of the operations of a medical practice preferred. Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care. Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations. Strong communication--both oral, written and presentation skills to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups. Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team. Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times. Concentration, and attention to detail required. Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations. Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, as well as The Valley Hospital Mission and Vision Statements. Ability to represent the organization positively at all times. Ability to respect confidentiality of private healthcare, financial and other company information at all times. Ability to honor commitments to the job and members of the team. Ability to speak constructively about co-workers and the organization. Ability to assume responsibilities and accountability for job duties and organizational responsibilities. Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction, as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets.

Area of Talent: Allied Health & Technical

Organization: The Valley Hospital

Department: VH COMM CARE (CLINIC)/Family Care Center (Clinic)

Shift: Day

Full Time

Schedule: 8 HRS

req16023

United States